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Watermans Arts Centre

40 High Street, Brentford, Middlesex, TW8 0DS

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Brentford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kew Bridge.
  • The nearest underground station is Gunnersbury.

Opening Times

  • Monday 10:00 - 23:00.
  • Tuesday 10:00 - 23:00.
  • Wednesday 10:00 - 23:00.
  • Thursday 10:00 - 23:00.
  • Friday 10:00 - 23:00.
  • Saturday 10:00 - 23:00.
  • Sunday 10:00 - 23:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park is Pay and Display.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
    • The car park type is part open air, part underground.
    • The nearest designated bay is 50m (55yd) from the main entrance.
    • The furthest designated bay is 56m (61yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 200.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Car park is free for the first hour, the £1 per hour there after.
    • The details above are for the 3 designated bays outside the main entrance.
    • There are a further 3 designated bays in the underground part of the car park, next to the car park entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 138cm (4ft 6in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance as you face it.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 105cm (3ft 5in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 9 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are in the centre.

Outside Access (Car Park Entrance)

  • This information is for the entrance located leading from the underground part of the car park.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 120cm (3ft 11in) wide.
  • Comments View
    • This entrance gives access to Level 1 of the venue.

Level Change (Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the two sets of doors.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception (Box Office)

  • The desk/counter is 15m (16yd 1ft) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Opening Times View
    • Monday 13:00 - 21:00..
    • Tuesday 13:00 - 21:00..
    • Wednesday 13:00 - 21:00..
    • Thursday 13:00 - 21:00..
    • Friday 13:00 - 21:00..
    • Saturday 13:00 - 21:00..
    • Sunday 13:00 - 21:00..

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the main entrance to the box office,.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 108cm (3ft 7in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Levels 0-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located next to the box office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Levels 0-1-2.
  • The lift is 14m (15yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Cinema

  • The cinema has 1 screens.
  • Seating and additional access information View
    • Films are mainly art.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front of the cinema.
    • Wheelchairs may be left with the patron.
    • Companions sit beside or behind you.
    • It is 43m (47yd) from the foyer to the accessible toilet.
    • It is 46m (50yd) from the accessible toilet to the furthest screen.
    • This venue does not have audio description.
    • There is a hearing assistance system.
    • The hearing system is a headset.
    • Staff are trained to use the system.
    • A deposit is not required for the sound enhancement system.
    • The rows suitable for hearing loops are all rows.
    • Subtitles are not available.
    • Concessions are not available.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.

Level Change (Cinema)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located either side of the cinema.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • The ramp leads from the cinema entrance to the designated seating at the front.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located the theatre on either side.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit beside you.
  • It is 17m (18yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Level Change (Theatre and accessible Toilet Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the foyer area on Level 0, outside the cinema.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 121cm (3ft 12in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the foyer area on Level 0, outside the cinema.
  • There is/are 7 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 57m (62yd 1ft) from the lift.
    • This accessible toilet is located on the raised area of Level 0, just past the theatre.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from the box office or a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 123cm x 145cm (4ft x 4ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 63cm (2ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft ).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.
  • Children are welcomed at the venue.