You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a theatre, cinema, gallery, studios and the Guru resturant, cafe and bar.
• Related link Guru Resturant, Cafe and Bar.
• Http://www.disabledgo.info/AccessGuide.asp?VenueID=223290&TownID=2192

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Brentford.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kew Bridge.
• The nearest underground station is Gunnersbury.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 23:00.
• Tuesday 10:00 - 23:00.
• Wednesday 10:00 - 23:00.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 23:00.
• Saturday 10:00 - 23:00.
• Sunday 10:00 - 23:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park is at the front of the venue.
• The car park is Pay and Display.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 6 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
• The car park type is part open air, part underground.
• The nearest designated bay is 50m (55yd) from the main entrance.
• The furthest designated bay is 56m (61yd) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are level changes with no dropped kerbs.
• The car park surface is tarmac.
• The patron does not have to cross a road.
• The car park does have a height restriction barrier.
• The maximum height is 200.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • Car park is free for the first hour, the £1 per hour there after.
  • The details above are for the 3 designated bays outside the main entrance.
  • There are a further 3 designated bays in the underground part of the car park, next to the car park entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 138cm (4ft 6in) wide.

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• Comments View
  • This entrance gives access to Level 2 of the venue.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left of the entrance as you face it.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 105cm (3ft 5in).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 9 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are in the centre.

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• Comments View
  • The ramp overcomes the steps.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located leading from the underground part of the car park.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
• Comments View
  • This entrance gives access to Level 1 of the venue.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located between the two sets of doors.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The desk/counter is 15m (16yd 1ft) from the main entrance.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.

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• Opening Times View
  • Monday 13:00 - 21:00..
  • Tuesday 13:00 - 21:00..
  • Wednesday 13:00 - 21:00..
  • Thursday 13:00 - 21:00..
  • Friday 13:00 - 21:00..
  • Saturday 13:00 - 21:00..
  • Sunday 13:00 - 21:00..

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the main entrance to the box office,.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 108cm (3ft 7in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Levels 0-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the box office.
• The lift is a standard lift.
• The floors which are accessible by this lift are Levels 0-1-2.
• The lift is 14m (15yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 86cm (2ft 10in).
• The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Cinema. Skip to the next section.

Cinema

• The cinema has 1 screens.

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• Seating and additional access information View
  • Films are mainly art.
  • There are designated spaces for wheelchair users.
  • Designated spaces are situated at the front of the cinema.
  • Wheelchairs may be left with the patron.
  • Companions sit beside or behind you.
  • It is 43m (47yd) from the foyer to the accessible toilet.
  • It is 46m (50yd) from the accessible toilet to the furthest screen.
  • This venue does not have audio description.
  • There is a hearing assistance system.
  • The hearing system is a headset.
  • Staff are trained to use the system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing loops are all rows.
  • Subtitles are not available.
  • Concessions are not available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.

You are on Level Change (Cinema). Skip to the next section.

Level Change (Cinema)

• There is a ramp or slope to access this service.
• The ramp or slope is located either side of the cinema.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

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• Comments View
  • The ramp leads from the cinema entrance to the designated seating at the front.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located the theatre on either side.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit beside you.
• It is 17m (18yd 1ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is not a hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

You are on Level Change (Theatre and accessible Toilet Access). Skip to the next section.

Level Change (Theatre and accessible Toilet Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the foyer area on Level 0, outside the cinema.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• The width of the ramp/slope is 121cm (3ft 12in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the foyer area on Level 0, outside the cinema.
• There is/are 7 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The ramp bypasses the steps.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 57m (62yd 1ft) from the lift.
  • This accessible toilet is located on the raised area of Level 0, just past the theatre.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the box office or a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 123cm x 145cm (4ft x 4ft 9in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 63cm (2ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft ).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located opposite the box office.
  • The female and male toilets are 14m (15yd) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • There are also standard toilets located on Level 0, next to the cinema and theatre.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are not Text Relay aware.
• Children are welcomed at the venue.