You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Southall.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Southall.

You are on Parking (Buyers Car Park). Skip to the next section.

Parking (Buyers Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 480cm (9ft 10in x 15ft 9in).
  • The nearest designated bay is 30m (33yd) from the Flower Core car park entrance.
  • The furthest designated bay is 60m (66yd) from the Flower Core car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 02:00 - 09:30.
• Tuesday 02:00 - 09:30.
• Wednesday 02:00 - 09:30.
• Thursday 02:00 - 09:30.
• Friday 02:00 - 09:30.
• Saturday 02:00 - 09:30.
• Sunday 08:30 - 17:30.

You are on Outside Access (North Core Entrance). Skip to the next section.

Outside Access (North Core Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The door opening is 197cm (6ft 6in) wide.

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• Comments View
  • The door is push-pad operated.

You are on Outside Access (South Core Entrance). Skip to the next section.

Outside Access (South Core Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The door opening is 211cm (6ft 11in) wide.

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• Comments View
  • The door is push-pad operated.

You are on Outside Access (Flower Core Entrance). Skip to the next section.

Outside Access (Flower Core Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The door opening is 193cm (6ft 4in) wide.

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• Comments View
  • The door is push-pad operated.

You are on Outside Access (Flower Core Car Park Entrance). Skip to the next section.

Outside Access (Flower Core Car Park Entrance)

• This information is for the entrance located at the rear of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

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• Comments View
  • The door is push-pad operated.

You are on Outside Access (Market Cafe Entrance). Skip to the next section.

Outside Access (Market Cafe Entrance)

• This information is for the entrance located in the North Core.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 145cm (4ft 9in) wide.

You are on Inside Access (North Core/South Core). Skip to the next section.

Inside Access (North Core/South Core)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Inside Access (Flower Core). Skip to the next section.

Inside Access (Flower Core)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Restaurant Bar Internal (Market Cafe). Skip to the next section.

Restaurant Bar Internal (Market Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 2m (6ft 7in) from the Market Cafe Entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is fast food.

You are on Toilet with Adaptations (North Core). Skip to the next section.

Toilet with Adaptations (North Core)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 44m (48yd 4in) from the North Core entrance.
  • This accessible toilet is located to the right of the main market area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 151cm x 224cm (4ft 11in x 7ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 129cm (4ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There are similar accessible toilets located in the South Core, Flower Core and the car park.
  • The accessible toilet in the car park requires a radar key.

You are on Standard Toilet(s) (North Core). Skip to the next section.

Standard Toilet(s) (North Core)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the right of the produce market.
  • The female toilets are 47m (51yd) from the North Core entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the left of the produce market.
  • The male toilets are 10m (32ft 10in) from the North Core entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• There is not a soft play area for children indoor.