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Sainsbury's

480 Streatham High Road, Streatham, London, SW16 3PY

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Streatham.
  • The nearest underground station is Tooting Bec.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the side and rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 480cm x 600cm (15ft 9in x 19ft 8in).
    • The nearest designated bay is 12m (13yd 4in) from the rear entrance.
    • The furthest designated bay is 35m (38yd 10in) from the rear entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the building, nearest the Blue Badge bays.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 157cm (5ft 2in).
  • Comments View
    • There are similar doorways from the front of the store and from the car park to the side (photographs 3 and 4).
    • The doorways all open into the same foyer.
    • From the foyer, the gap between the security barriers into the store is 150cm (photograph 5).

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • Comments View
    • There is level access via the front and side entrances into the foyer.

Reception (Customer Services)

  • The desk/counter is 24m (26yd 9in) from the rear entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • Hearing loops are available at tills 13 and 19.
    • There is a motorised scooter and wheelchair available to borrow.
    • Please ask at customer services.
    • There are trollies designed for wheelchair users available.

Counter (Pharmacy)

  • The counter is 50m (54yd 2ft) from the rear entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The height of the counter is medium height (77cm - 109cm).
  • Staff are trained to use the system.
  • Lighting levels are bright.
  • Comments View
    • There is a private consultation room to the left of the counter.
    • This room has a fixed table and a fixed height examination couch.
    • There are chairs without arm rests in this room and also to the left of the counter.
    • The pharmacy offers a prescription collection service.

Counter (Travel Money)

  • The counter is 5m (5yd 1ft) from the rear entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The height of the counter is medium height (77cm - 109cm).
  • Staff are trained to use the system.
  • Lighting levels are bright.

Eating and Drinking (Cafe)

  • The following information is for the cafe.
  • The cafe is located off the store foyer.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the cafĂ© entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a wall mounted menu next to the cafe entrance which is easier to read than the one above the counter.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the rear entrance.
    • This accessible toilet is located to the right of the foyer from the rear entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is light.
    • The dimensions of the accessible toilet are 132cm x 220cm (4ft 4in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 113cm (3ft 8in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 78cm (2ft 7in).
  • Comments View
    • There is a drop down rail to the left of the toilet.
    • The space to the left is 58cm.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left from the side entrance.
    • The female and male toilets are 5m (5yd 1ft) from the side entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the cafe male and female toilets.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are additional male and female toilets off the cafe (photographs 3 - 5).
    • There is an ambulant cubicle in these toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments View
    • An ordering service is available through the website via click and collect.