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Brockwell Park Surgery

117 Norwood Road, Tulse Hill, London, SE24 9AE

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Herne Hill.
  • The nearest underground station is Brixton.

Opening Times

  • Monday 08:00 - 18:30.
  • Tuesday 07:00 - 19:30.
  • Wednesday 07:00 - 19:30.
  • Thursday 07:00 - 19:30.
  • Friday 07:00 - 19:30.
  • Saturday Closed.
  • Sunday Closed.

Parking (Staff and Blue Badge)

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (away from you).
  • The doors are single width.
  • The door opening is 87cm (2ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically (away from you).
    • The doors are single width.
    • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • There is a push pad to exit the building.
    • The push pad is within reach of a wheelchair user.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.

Outside Access (Access to Rear Garden)

  • This information is for the entrance located at the rear of the corridor.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Access to Rear Garden)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the main garden area up towards the building.
  • The ramp/slope is steep.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • The shallow step goes up from the building into the garden. The garden has block paved paths around flower and herb beds. There is a raised patio with seating accessed via a deep, unmarked step from the area around the access door.

Reception

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is a prescription box to the right after the second entrance door.
    • The box is within reach of a wheelchair user.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the waiting area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • The waiting area has a variety of seating, including some with arm rests.
    • There are 5 consulting rooms on the ground floor and 2 on the first floor.
    • Picture 3 shows one of the ground floor rooms, with a fixed-height examination couch.

Level Change (Access to Rear Consulting Rooms)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the foyer to the rear consulting rooms and the access to the garden.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp or slope is 110cm (3ft 7in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The services / areas on the floors which are not accessible are additional consulting rooms.
  • Comments View
    • Patients unable to manage the stairs can be seen in a ground floor room.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located to the left of the foyer, next to the stairs.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 150cm x 203cm (4ft 11in x 6ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 135cm (4ft 5in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within in the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.