You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Clapham North.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is on street parking behind the venue on Sainsbury Road.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 122cm (4ft) wide.

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• Comments View
  • This entrance gives access to the ticket office and footbridge.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 5 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is / are medium.
• The steps do not have handrails.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the front of the building, to the left of the main entrance.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 100cm (3ft 3in) wide.

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• Comments View
  • This entrance gives access to the ticket office and footbridge.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 4m (4yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are.
• There is a hearing assistance system.
• The hearing system is not available only on request.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • The ticket office is due to close in June 2016.
  • There are ticket machines available at a height of 100cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music/noise.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There are ticket barriers are 63cm wide, with an accessible barrier at 110cm.

You are on Level Change (Platforms). Skip to the next section.

Level Change (Platforms)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading down to both platforms from the main entrance.
• There is / are 15+ step(s) to the area / service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Eating and Drinking (Brown & Green). Skip to the next section.

Eating and Drinking (Brown & Green)

• The following information is for the cafe.
• The cafe is located to the left as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the accessible entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are not available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Outside Access (Platform 1 Entrance). Skip to the next section.

Outside Access (Platform 1 Entrance)

• This information is for the entrance located on Sainsbury Road, 150m to the left of the accessible entrance.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are single width.
• The door(s) is / are permanently held open.
• The door opening is 147cm (4ft 10in) wide.

You are on Level Change (Platform 1 Entrance). Skip to the next section.

Level Change (Platform 1 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on Sainsbury Road leading down to the entrance.

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• Comments View
  • There are speed bumps to overcome on the route.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 00:30 - 05:30.
• There is a ticket office.
• The ticket office is located to the right as you enter the accessible entrance.
• The ticket office is 8m (8yd 2ft) from the accessible entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Southern Rail.
• There is not a taxi rank at the station.
• Shops and services within the station include a coffee shop.
• All key concourse shops and services have level access.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is sheltered seating available on both platforms.
  • There is a waiting room located on platform 1.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 5m (5yd 1ft) from the accessible entrance.
  • This accessible toilet is located to the left as you enter the accessible entrance, next to the cafe.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 170cm x 244cm (5ft 7in x 8ft).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 119cm (3ft 11in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a second wash basin with separate push taps at a height of 85cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on platform 1.
  • The female and male toilets are 7m (7yd 1ft) from the platform 1 entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are bright.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located in front of both toilets.
• There is / are 3 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.

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• Comments View
  • The first steps are shallow.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.