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Gipsy Hill Station

Gipsy Hill, Lambeth, London, SE19 1QL

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Clapham North.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 122cm (4ft) wide.
  • Comments View
    • This entrance gives access to the ticket office and footbridge.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 5 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the building, to the left of the main entrance.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • This entrance gives access to the ticket office and footbridge.

Level Change (Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp or slope is moderate.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception (Ticket Office)

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are.
  • There is a hearing assistance system.
  • The hearing system is not available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The ticket office is due to close in June 2016.
    • There are ticket machines available at a height of 100cm.
  • Opening Times View
    • Monday 06:20 - 19:45.
    • Tuesday 06:20 - 19:45.
    • Wednesday 06:20 - 19:45.
    • Thursday 06:20 - 19:45.
    • Friday 06:20 - 19:45.
    • Saturday 06:50 - 20:05.
    • Sunday 07:30 - 16:05.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are ticket barriers are 63cm wide, with an accessible barrier at 110cm.

Level Change (Platforms)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading down to both platforms from the main entrance.
  • There is / are 15+ step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Eating and Drinking (Brown & Green)

  • The following information is for the cafe.
  • The cafe is located to the left as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the accessible entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located on Sainsbury Road, 150m to the left of the accessible entrance.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 147cm (4ft 10in) wide.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on Sainsbury Road leading down to the entrance.
  • The ramp or slope is moderate.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 00:30 - 05:30.
  • There is a ticket office.
  • The ticket office is located to the right as you enter the accessible entrance.
  • The ticket office is 8m (8yd 2ft) from the accessible entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Southern Rail.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a coffee shop.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1.
  • The platform(s) accessed by steps only is / are 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is sheltered seating available on both platforms.
    • There is a waiting room located on platform 1.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 5m (5yd 1ft) from the accessible entrance.
    • This accessible toilet is located to the left as you enter the accessible entrance, next to the cafe.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 81cm (2ft 8in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 170cm x 244cm (5ft 7in x 8ft).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 119cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a second wash basin with separate push taps at a height of 85cm.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of both toilets.
  • There is / are 3 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.