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Streatham Ice and Leisure Centre

390 Streatham High Road, Streatham, London, SW16 6HX

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Access Guide

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Introduction

  • Services / facilities within the building include a creche and soft play, ice rink, ice rink, skate shop, cafe, fitness suite, 2 studios, cycle studio, accessible pool viewing, main pool, teaching pool, sports hall and changing facilities.
  • Comments View
    • Please contact the centre for details of individual activity timetables. The ice rink may also open outside of standard leisure centre times.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Streatham.
  • The nearest underground station is Tooting Bec.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Parking charges are payable upon exit.
    • The car park is located off Streatham High Road.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 228cm x 497cm (7ft 6in x 16ft 4in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the car park lift.
    • The furthest Blue Badge bay is 55m (60yd 5in) from the car park lift.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 230cm (7ft 7in).
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The leisure centre car park is to the left on entry (the right hand side is for Tesco).

Level Change (Car Park to Entrance Level)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the car park, next to the lift.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Car Park to Entrance Level)

  • There is a lift for public use.
  • The lift is located in the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1 and G.
  • The lift is approximately 50m (54yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • The lift was out of operation at the time of survey (November 2023).

Approach to Main Entrance from Car Park

  • The leisure centre is to the right after going up the lift/stairs, along the walkway (left is for Tesco).
  • The flooring includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is level access on this approach.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 176cm (5ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 190cm (6ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on Streatham High Road.
  • There is/are 6 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).
  • The ramp/slope does bypass the step(s).

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 15/11/2023.
  • The hearing assistance system was not working at the time of testing.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • There are sofas available in the reception area.
    • There are access barriers to the left and to the right of the reception desk.
    • The access barriers to the left of reception are for access to the upper floors for the ice rink, and soft play and crèche facilities.
    • The access barriers to the right of reception are for access the ground floor for the gym, and lower floors for the swimming pool, studios and sports hall.
    • There are wider access barriers available.
    • The wider access barriers are suitable for wheelchair users and visitors with buggies/children.
    • The width of the wider access barriers is 120cm.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the fitness suite and studios.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Mz B's café)

  • The following information is for the café.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 9m (9yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 46cm (1ft 6in).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • The standard height for tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Opening Hours (Mz B's café)

Entrance (Pool Spectator Gallery)

  • This information is for the entrance located along the corridor from the right hand reception access barriers, on the left.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 104cm.
  • Comments View
    • The entrance is 17m from reception.

Level Change (Pool Spectator Gallery)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located within the tiered seating for access to the various levels of seating.
  • There is/are 12 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • Comments View
    • The steps to the left of the tiered seating area do not have handrails.
    • The steps to the right of the tiered seating area facing away from the swimming pool have a handrail on the right hand side going up.
    • There are also steps to the tiered seating area from within the swimming pool changing village with handrails on both sides.

Pool Spectator Gallery

  • The pool spectator gallery consists of tiered flip down seating.
  • There are designated spaces for wheelchair users at the back of the tiered seating, near the entrance.
  • The designated spaces have a flip down seat for a companion.
  • Spectators using the lowest tier of seats are made aware of a protruding step along the walkway which could present a trip hazard.

Fitness Suite (Gym)

  • Access to Fitness Suite View
    • The fitness suite is located to the right past reception.
    • The fitness suite is 29m (31yd 2ft) from the reception.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 97cm (3ft 2in) wide.
  • IFI Accredited Fitness Suite View
    • No staff have received IFI Mark standard Disability Equality Training.
    • A portable hearing assistance system is available for induction.
    • Staff are not trained to use the portable hearing assistance system.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes hand cycles.
    • A portable hearing assistance system is available for induction.
    • Staff are not trained to use the portable hearing assistance system.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
    • There are also group cycle (spinning) and High Intensity Interval Training (HIIT) rooms.

Lift (Swimming Pool/Sports Hall)

  • There is a lift for public use.
  • The lift is located to the right past reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, -1, -2.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 131cm (4ft 4in).
  • The dimensions of the lift are 140cm x 258cm (4ft 7in x 8ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors (Swimming Pool/Sports Hall)

  • Steps View
    • The floors which are accessible by stairs are G, -1, -2.
    • There are 12 steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Entrance (Changing Village)

  • This information is for the entrance located on level -1, straight ahead from the lift.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 100cm.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There are 2 pool side hoists available.
    • There is also a teaching pool.
    • There are 4 steps with handrails into the teaching pool.

Entrance (Sports Hall)

  • This information is for the entrance located on level -2.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 97cm from floor level.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The push pad was not working at the time of survey (November 2023).

Lift (Ice Rink/Soft Play/Crèche)

  • There is a lift for public use.
  • The lift is located to the left of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 133cm (4ft 4in).
  • The dimensions of the lift are 140cm x 248cm (4ft 7in x 8ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors (Ice Rink/Soft Play/Crèche)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Reception (Ice Rink Skate Hire)

  • The desk/counter is 17m (18yd 1ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 15/11/2023.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There are 2 identical counters, one for skate hire, and one for skate return.
    • There is bench seating available in the reception area.
    • There is a refreshment kiosk with a lowered counter which may be opened during busier times.
    • There is also a shop selling ice skating equipment and accessories.
    • For more information, click here (opens in a new tab).

Level Change (Ice Rink)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the left after the entrance to the ice rink.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Level Change (Ice Rink Changing Rooms/Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the skate hire counter.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Level Change (Ice Rink Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located off the changing rooms corridor.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 138cm (4ft 6in).
  • Comments View
    • There is an access point at each end of the corridor, and one mid way along the corridor.

Access Point (Ice Rink)

  • Access Point View
    • This information is for the access point located at intervals around the perimeter of the ice rink.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 89cm.
  • Ramp/Slope View
    • The ramp/slope is located on front of the access points.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 138cm (4ft 6in).
  • Comments View
    • There is also a wider access point with level access off the skate hire area.

Sports Ground (Ice Rink)

  • Non-Segregated Seating View
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • There is access by lift.
    • Wheelchair seating is located out of the lift, through the soft play area, through the door on the left, then along the access tier.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 2m (2yd 7in).
    • The accessible toilet is located to the left of the designated seating area.
    • There is not an audio description service.
    • There is seating available that can be accessed via a ramp on a slope with a slight incline.
  • Comments View
    • There is rinkside tiered seating available consisting of 2 tiers, one at floor level.
    • There are 3 medium height (17cm high) well marked steps to access the upper tier.
    • The rinkside seating to the left of the rink from the reception area has a handrail on the left hand side going up.
    • The rinkside seating to the far end of the rink on the left does not have handrails.
    • The far left rinkside seating is accessible via the changing room corridor near the skate hire area.

Level Change (Ice Rink Tiered Seating)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the second floor between the ice rink lift/toilets and the tiered seating.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the lower and upper levels of the tiered seating.
  • There is/are 10 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is one set of steps at each end of the tiered seating, and two sets of steps towards the centre.
    • There are additional well marked medium height steps without handrails within the tiered seating for access to the various levels of seating.
    • Spectators using the lowest tier of seats are made aware of a protruding step along the walkway which could present a trip hazard.

Accessible Changing Room (Left Hand Transfer Gym)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the gym.
  • The facility is 24m (26yd 9in) from the the entrance to the gym, on the left.
  • The door opens outwards.
  • The width of the door is 96cm (3ft 2in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 265cm x 260cm (8ft 8in x 8ft 6in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 177cm (5ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is push.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Comments View
    • The lateral transfer space was restricted to 127cm at the time of survey (November 2023) due to the shower flip down seat not being able to be stowed.

Accessible Changing Room (Right Hand Transfer Changing Village)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the changing village.
  • The facility is 5m (5yd 1ft) from the the entrance to the changing village.
  • The door opens outwards.
  • The width of the door is 97cm (3ft 2in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 264cm x 245cm (8ft 8in x 8ft).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 178cm (5ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is fixed.
  • The length of the bench is 91cm (2ft 12in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).

Accessible Changing Room (Transfer Both Sides Changing Village Group Change)

  • There are accessible changing rooms available.
  • The accessible changing room is located within the group changing area.
  • The facility is 29m (31yd 2ft) from the the entrance to the changing village.
  • The door opens outwards.
  • The width of the door is 95cm (3ft 1in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 345cm x 246cm (11ft 4in x 8ft 1in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 163cm (5ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are not available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is fixed.
  • The length of the bench is 150cm (4ft 11in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).

Accessible Changing Room (Left Hand Transfer Level -2 Sports Hall/Studio)

  • There are accessible changing rooms available.
  • The accessible changing room is located on level -2, in the lift/stairs lobby.
  • The facility is 6m (6yd 1ft) from the lift.
  • The door opens outwards.
  • The width of the door is 94cm (3ft 1in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 266cm x 248cm (8ft 9in x 8ft 2in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 171cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).
  • Comments View
    • There is a small lip into the wheel in shower with a height of 2cm or below.

Accessible Shower (Changing Village)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located at the far end of the changing village, near the swimming pool.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 47cm (1ft 7in).
  • Other facilities available include; dropdown rail.
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (Left Hand Transfer Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 144cm x 180cm (4ft 9in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Accessible Toilet (Right Hand Transfer Changing Village Group Change)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the entrance to the changing village.
    • This accessible toilet is located in the group change area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 325cm x 334cm (10ft 8in x 10ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 171cm.
    • The lateral transfer space on the right is 97cm.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 69cm (2ft 3in).

Accessible Toilet (Right Hand Transfer Changing Village Male Standard Toilets)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the entrance to the male standard toilets.
    • This accessible toilet is located in the changing village.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 142cm x 199cm (4ft 8in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Comments View
    • There is an equivalent facility within the female standard toilets in the changing village which was out of order at the time of survey (November 2023).

Accessible Toilet (Left Hand Transfer Ice Rink Skate Hire/Changing Rooms)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 44m (48yd 4in) from the lift.
    • This accessible toilet is located to the left of the skate hire counter, along the corridor, on the right.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • There is no lock for the toilet door.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 148cm x 219cm (4ft 10in x 7ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 78cm (2ft 7in).

Accessible Toilet (Left Hand Transfer Ice Rink Tiered Seating)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 87m (95yd 5in) from the lift.
    • This accessible toilet is located at the far end of the ice rink, between the lower and upper levels of the tiered seating.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 148cm x 216cm (4ft 10in x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet (Right Hand Transfer Ice Rink Upper Level)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the lift.
    • This accessible toilet is located ahead out of the lift, through the Soft Play & Crèche, through the door on the left, then on the left.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 147cm x 264cm (4ft 10in x 8ft 8in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is no dropdown rail for the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Changing Room (Gym)

  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the entrance to gym.
  • The standard changing room(s) is/are approximately 47m (51yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 61m (66yd 2ft) from the main entrance.
  • The standard changing room(s) surveyed is/are located ahead from the entrance to the gym, on the left.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are separate female and male standard changing rooms.
    • There are also standard toilets within each of the female and male standard changing rooms.

Standard Changing Room (Swimming Pool)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located on level -1 in the swimming pool changing village.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are baby change tables in the family changing rooms.
    • The height of the baby change tables is 72cm.
    • There are also nappy bins.

Standard Changing Room (Ice Rink Changing Room 5)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 49m (53yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 23m (25yd 6in) from the reception desk.
  • The standard changing room(s) is/are approximately 8m (8yd 2ft) from the ice rink.
  • The standard changing room(s) surveyed is/are located on level 1 in the access corridor to the right of the ice rink.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Changing room 1 is 81m from the lift.
    • Changing room 1 is 54m from reception/skate hire.
    • There are also standard toilets in each of the changing rooms.

Standard Toilet(s) (Reception)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of reception.
    • The female and male toilets are approximately 23m (25yd 6in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are good.

Standard Toilet(s) (Changing Village)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located within the changing village.
    • The female and male toilets are approximately 24m (26yd 9in) from the entrance to the changing village.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on level 2.
    • The female and male toilets are approximately 7m (7yd 1ft) from the left hand lift for the ice rink/Soft Play & Crèche.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels in the female and male toilets are good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on level -2.
    • The shared toilet(s) is/are approximately 6m (6yd 1ft) from the right hand lift lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Soft Play & Crèche area on level 2.
  • Comments View
    • There are additional shared standard toilets in the Soft Play & Crèche area and near the ice rink tiered seating on level 2.
    • There are additional ambulant cubicles in the female and male standard toilets near the skate hire counter on level 1.
    • There is a further ambulant cubicle in the female standard toilets at far end of the ice rink tiered seating on level 2.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.