You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Tooting Bec.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located on Streatham High Road.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a pedestrian crossing in front of the station.
  • The station is located on a Red Route where stopping is not permitted.
  • The strip of Blue Badge parking is limited parking between the hours of 10.00-13.00.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 325cm (10ft 8in).

You are on Outside Access (Platform 1 Accessible Entrance). Skip to the next section.

Outside Access (Platform 1 Accessible Entrance)

• This information is for the entrance located on Russell's Footpath.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) automatically (away from you).
• The door(s) is / are single.
• The width of the door opening is 110cm (3ft 7in).

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• Comments View
  • The gate opens automatically after contact with staff using the intercom.

You are on Level Change (Platform 1 Accessible Entrance). Skip to the next section.

Level Change (Platform 1 Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the path leading to the entrance.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are not trained to use the system.

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• Comments View
  • There are self-service ticket machines available in the main entrance foyer.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Footbridge - Platform). Skip to the next section.

Level Change (Footbridge - Platform)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at both ends of the footbridge.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The station main entrance is at footbridge level. There are steps down to both platforms from the footbridge.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 00.00-05.30.
• There is a ticket office.
• The ticket office is located to the left as you enter the main entrance.
• The ticket office is 3m (3yd 10in) from the main entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Southern Rail.
• Please click here for access information for Thameslink.
• There is not a taxi rank at the station.
• Shops and services within the station include a coffee kiosk.
• Not all key concourse shops and services have level access.
• Concourse shops or services accessed by ramp / steps or lift are a shallow clearly marked step.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is not a train access ramp at this station.
  • There are push button help points on both platforms.
  • The help point on platform 1 is next to the bottom of the ramp and is not in reach of a wheelchair user.
  • There is a waiting room on platform 1. There is a hearing loop in the waiting room and at the help points. The waiting room has some seats with arm rests.
  • There is covered bench seating on platform 2.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 36m (39yd 1ft) from the platform 1 accessible entrance.
  • This accessible toilet is located off the waiting room on platform 1.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 200cm x 366cm (6ft 7in x 12ft).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 136cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 115cm (3ft 9in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).
• Comments View
  • This toilet is also used as a standard female toilet. Staff will unlock it for female customers on request.

You are on Level Change (Waiting Room and Accessible Toilet). Skip to the next section.

Level Change (Waiting Room and Accessible Toilet)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 120cm (3ft 11in).

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• Comments View
  • The door into the waiting room is automatic, operated by push pad and opens away from you.
  • It is 84cm wide.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on platform 1.
  • The male toilet(s) is/are 40m (43yd 2ft) from the platform 1 accessible entrance.
  • Inside the venue, there is not level access to the male toilet(s).
• Comments View
  • The standard male toilet is locked by key code lock, operated by staff. We were unable to gain access on the day of our survey.

You are on Level Change (Standard Male Toilet). Skip to the next section.

Level Change (Standard Male Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.