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Streatham Station

Streatham High Road, Streatham, London, SW16 6HP

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Tooting Bec.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 325cm (10ft 8in).

Outside Access (Platform 1 Accessible Entrance)

  • This information is for the entrance located on Russell's Footpath.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 110cm (3ft 7in).
  • Comments View
    • The gate opens automatically after contact with staff using the intercom.

Level Change (Platform 1 Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp or slope is easy.

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • Comments View
    • There are self-service ticket machines available in the main entrance foyer.
  • Opening Times View
    • Monday 06:20 - 19:45.
    • Tuesday 06:20 - 19:45.
    • Wednesday 06:20 - 19:45.
    • Thursday 06:20 - 19:45.
    • Friday 06:20 - 19:45.
    • Saturday 06:45 - 20:10.
    • Sunday 07:45 - 16:20.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Footbridge - Platform)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at both ends of the footbridge.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The station main entrance is at footbridge level. There are steps down to both platforms from the footbridge.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 00.00-05.30.
  • There is a ticket office.
  • The ticket office is located to the left as you enter the main entrance.
  • The ticket office is 3m (3yd 10in) from the main entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Southern Rail.
  • Please click here for access information for Thameslink.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a coffee kiosk.
  • Not all key concourse shops and services have level access.
  • Concourse shops or services accessed by ramp / steps or lift are a shallow clearly marked step.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1.
  • The platform(s) accessed by steps only is / are 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1.
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is not a train access ramp at this station.
    • There are push button help points on both platforms.
    • The help point on platform 1 is next to the bottom of the ramp and is not in reach of a wheelchair user.
    • There is a waiting room on platform 1. There is a hearing loop in the waiting room and at the help points. The waiting room has some seats with arm rests.
    • There is covered bench seating on platform 2.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 36m (39yd 1ft) from the platform 1 accessible entrance.
    • This accessible toilet is located off the waiting room on platform 1.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 200cm x 366cm (6ft 7in x 12ft).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 136cm (4ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 115cm (3ft 9in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 97cm (3ft 2in).
  • Comments View
    • This toilet is also used as a standard female toilet. Staff will unlock it for female customers on request.

Level Change (Waiting Room and Accessible Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • Comments View
    • The door into the waiting room is automatic, operated by push pad and opens away from you.
    • It is 84cm wide.

Standard Toilet(s)

Level Change (Standard Male Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.