Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Elephant And Castle.
- The nearest underground station is Elephant And Castle.
Opening Hours
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
- The nearest designated bay is 10m (10yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 90cm (2ft 11in) wide.
-
Second set of doors
View
- There is a small raised threshold in the doorway.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
-
Comments
View
- There is a consultation room available at the rear of the store.
Counter
- The counter is 12m (13yd 4in) from the entrance.
- There is level access to the counter from the entrance.
- There is not is a touchscreen.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 110cm (3ft 7in).
- There is a lowered section.
- There is not a hearing assistance system.
- The height of the counter is high.
- Lighting levels are medium.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.