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Tulse Hill Station

Station Rise, Tulse Hill, London, SE27 9BW

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Brixton.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Station Rise Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 134cm (4ft 5in).
  • Comments View
    • There are ticket barriers located immediately beyond the entrance.
    • The width between the large ticket barrier is 89cm.

Level Change (Station Rise Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.

Outside Access (Avenue Park Road Entrance)

  • This information is for the entrance located on Avenue Park Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 430cm (14ft 1in).
  • Comments View
    • There are ticket barriers located immediately beyond the entrance.
    • The width between the large ticket barrier is 89cm.

Level Change (Avenue Park Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located on Avenue Park Road.
  • There is / are 15 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp/slope does bypass the step(s).

Reception (Ticket Office)

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music/noise.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Subway - Platform)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located along the subway, leading to each platform.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are low.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 00:30-05:30.
  • This office is located on platforms 2-3.
  • There is a ticket office.
  • The ticket office is located ahead as you enter from the Station Rise entrance.
  • The ticket office is 5m (5yd 1ft) from the Station Rise entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Southern Rail.
  • There is not a taxi rank at the station.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1-2-3-4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2-3-4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Platform - Footbridge)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located on each platform, leading to the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium height.
  • The steps do not have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.