Skip to main content
The new name for DisabledGo

Vauxhall Interchange

Bondway, Vauxhall, London, SW8 1SF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read



  • The nearest National Rail station is Vauxhall.
  • The nearest underground station is Vauxhall.

Opening Times

  • Monday 05:00 - 00:00.
  • Tuesday 05:00 - 00:00.
  • Wednesday 05:00 - 00:00.
  • Thursday 05:00 - 00:00.
  • Friday 05:00 - 00:00.
  • Saturday 05:00 - 00:00.
  • Sunday 05:00 - 00:00.


  • The venue does not have its own car park.

Pedestrian Access

  • There are several pedestrian access points located around the bus station, on Parry Street, Wandsworth Road, Albert Embankement and South Lambeth Place.
  • There is step free access to the bus station from these pedestrian access points.
  • There are drop kerbs with tactile paving when crossing from the access points over Bondway to the bus station.
  • There is a dropped kerb with no tactile paving when crossing from the Parry Street crossing to the bus station.
  • There are fixed bollards located at the South Lambeth Place access point. The width between the bollards is 122cm.

Level Change (Vauxhall Underground)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading out of Vauxhall Underground Station.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Lift (Vauxhall Underground)

  • There is a lift for public use.
  • The lift is located in Vauxhall Underground Station.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1-0.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 140cm (2ft 11in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception (Information and Assistance)

  • The desk is 6m (6yd 1ft) from the Vauxhall Underground entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The hearing system is not available only on request.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 22:00 - 06:30.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located to the right as you enter via Vauxhall Underground.
  • The help office is 6m (6yd 1ft) from the Vauxhall Underground entrance.
  • There are 9 stands / bays.
  • The stands which have level access are A-J.
  • The bus companies operating within this station are Go Ahead.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is 7m (7yd 1ft) from the Vauxhall Underground entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 154cm x 220cm (5ft 1in x 7ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 111cm (3ft 8in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 118cm (3ft 10in) high.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is fair.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • To access the accessible toilet you will need to have your own radar key.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.