You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Vauxhall.

You are on Introduction. Skip to the next section.

Introduction

• Related link Vauxhall Interchange.
• Https://www.accessable.co.uk/london-borough-of-lambeth/access-guides/vauxhall-interchange

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Assisted Travel Contact Information. Skip to the next section.

Assisted Travel Contact Information

• South West Trains -
• Assisted Travel - 0845 6000 0650
• Text Phone - 03457 114 141
• Online Assisted Travel Form -http://www.networkrail.co.uk.

You are on Outside Access (South Lambeth Place Entrance). Skip to the next section.

Outside Access (South Lambeth Place Entrance)

• This information is for the entrance located on South Lambeth Place.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 160cm (5ft 3in) wide.

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• Comments View
  • There is another entrance on Lambeth South Place, the entrance has no doors and is over 500cm wide.

You are on Level Change (South Lambeth Place Entrance). Skip to the next section.

Level Change (South Lambeth Place Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (South Lambeth Road Entrance). Skip to the next section.

Outside Access (South Lambeth Road Entrance)

• This information is for the entrance located on South Lambeth Road.
• There is level access into the venue.
• There are no doors at this entrance.
• The door opening is 280cm (9ft 2in) wide.

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• Comments View
  • This entrance is only used during peak hours.

You are on Reception (Ticket Counter). Skip to the next section.

Reception (Ticket Counter)

• The desk is 3m (3yd 10in) from the South Lambeth Place Entrance.
• There is level access to reception from the entrance.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There are two ticket counters at the station. One is 100cm high and the other is 80cm high.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is an office to obtain help.
• This office is located half way along platform 3.
• The train companies operating from within this station are South West Trains.
• The train companies that operate within this station include:.
• All key concourse shops and services have level access.
• There are 8 platform(s) in the station.
• The platform(s) which has/have level access is / are 1,2,3,4,5,6,7 and 8.
• The platform(s) accessed by lift is / are 1,2,3,4,5,6,7 and 8.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1,2,7 and 8.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
• Comments View
  • There are help points with hearings loops fitted located at each platform.
  • There is an assisted travel point located halfway along each platform.

You are on Level Change (Concourse - Platforms 1-8). Skip to the next section.

Level Change (Concourse - Platforms 1-8)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located along the concourse up to all platforms.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.
• The lift does bypass the step(s).

You are on Lift (Platforms 1-6). Skip to the next section.

Lift (Platforms 1-6)

• There is a lift for public use.
• The lift is located along the concourse.
• The lift is a standard lift.
• The floors which are accessible by this lift are Concourse - Platforms 1-6.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are 3 lifts located along the concourse, they go to platforms 1-2, platforms 3-4 and platforms 5-6.

You are on Lift (Platform 7-8). Skip to the next section.

Lift (Platform 7-8)

• There is a lift for public use.
• The lift is located at the rear of the concourse.
• The lift is a standard lift.
• The floors which are accessible by this lift are Concourse - Platforms 7 and 8.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 160cm (3ft 7in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • Lifts for platforms 7 & 8 will be out of use from 5th August 2017 until early 2018 whilst an improvement project is ongoing.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is a public accessible toilet located in Vauxhall Bus Station.
• A Radar key is required to access the toilet.
• For more information please visit the access guide for Vauxhall Bus Station.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are public standard toilets located in Vauxhall Bus Station.
• For more information please visit the access guide for Vauxhall Bus Station.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.