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Vauxhall Station

Wandsworth Road, Vauxhall, London, SW8 2LG

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Vauxhall.

Introduction

Parking

  • The venue does not have its own car park.

Assisted Travel Contact Information

  • South West Trains -
  • Assisted Travel - 0845 6000 0650
  • Text Phone - 03457 114 141
  • Online Assisted Travel Form -http://www.networkrail.co.uk.

Outside Access (South Lambeth Place Entrance)

  • This information is for the entrance located on South Lambeth Place.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • There is another entrance on Lambeth South Place, the entrance has no doors and is over 500cm wide.

Level Change (South Lambeth Place Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.

Outside Access (South Lambeth Road Entrance)

  • This information is for the entrance located on South Lambeth Road.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 280cm (9ft 2in) wide.

Reception (Ticket Counter)

  • The desk is 3m (3yd 10in) from the South Lambeth Place Entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There are two ticket counters at the station. One is 100cm high and the other is 80cm high.
  • Opening Times View
    • Monday 07:00 - 20:30.
    • Tuesday 07:00 - 20:30.
    • Wednesday 07:00 - 20:30.
    • Thursday 07:00 - 20:30.
    • Friday 07:00 - 20:30.
    • Saturday 07:00 - 20:00.
    • Sunday 08:00 - 21:00.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Train Station

  • The station is staffed.
  • There is an office to obtain help.
  • This office is located half way along platform 3.
  • The train companies operating from within this station are South West Trains.
  • The train companies that operate within this station include:.
  • All key concourse shops and services have level access.
  • There are 8 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1,2,3,4,5,6,7 and 8.
  • The platform(s) accessed by lift is / are 1,2,3,4,5,6,7 and 8.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1,2,7 and 8.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
  • Comments View
    • There are help points with hearings loops fitted located at each platform.
    • There is an assisted travel point located halfway along each platform.

Level Change (Concourse - Platforms 1-8)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located along the concourse up to all platforms.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Lift (Platforms 1-6)

  • There is a lift for public use.
  • The lift is located along the concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Concourse - Platforms 1-6.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 3 lifts located along the concourse, they go to platforms 1-2, platforms 3-4 and platforms 5-6.

Lift (Platform 7-8)

  • There is a lift for public use.
  • The lift is located at the rear of the concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Concourse - Platforms 7 and 8.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 160cm (3ft 7in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • Lifts for platforms 7 & 8 will be out of use from 5th August 2017 until early 2018 whilst an improvement project is ongoing.

Accessible Toilet

  • There is a public accessible toilet located in Vauxhall Bus Station.
  • A Radar key is required to access the toilet.
  • For more information please visit the access guide for Vauxhall Bus Station.

Standard Toilet(s)

  • There are public standard toilets located in Vauxhall Bus Station.
  • For more information please visit the access guide for Vauxhall Bus Station.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.