You are on Introduction. Skip to the next section.

Introduction

• Related link What 3 Words Link.
• Https://what3words.com/arrow.powers.report

Collapse all Expand all

• Comments View
  • The Albany is a performing arts centre with 4 performance spaces, including its unique central performance space, with a capacity of 300 seated and 500 for standing events. .
  • Facilities include: .
  • Ground Floor: Box Office, Theatre, Café (also used for performances), 2 multi-purpose studio spaces, meeting room, toilets, access to garden.
  • First Floor: 3 meeting rooms, access to Theatre Balcony seating, theatre bar, toilets and office space.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 19:00.
• Tuesday 09:00 - 19:00.
• Wednesday 09:00 - 19:00.
• Thursday 09:00 - 19:00.
• Friday 09:00 - 19:00.
• Saturday 10:00 - 15:00.
• Sunday Closed.

Collapse all Expand all

• Comments View
  • The café closes at 18:00 Monday - Friday and at 15:00 on Saturdays.
  • The centre and café may also be open outside of these times and on Sundays according to the performance programme.
  • Please see the venue website for more details.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Deptford.
• The venue is in a pedestrian area.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Deptford .

Collapse all Expand all

• Comments View
  • New Cross Rail and Deptford Bridge DLR stations are also close by.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Octavia Street.
  • The car park is located at the rear, off Rochdale Way.
• Comments View
  • There is unrestricted on-street parking in Idonia Street and Watson's Street.
  • By arrangement with the theatre, the barriers to the pedestrianized area from Idonia Street can be unlocked to allow for drop off (but not parking) at the main entrance to the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building, on Douglas Way.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

Collapse all Expand all

• Comments View
  • The automatic doors are operated by movement sensor.

You are on Outside Access (Garden Access). Skip to the next section.

Outside Access (Garden Access)

• This information is for the entrance located leading from the garden to the cafe.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 75cm (2ft 6in) wide.

Collapse all Expand all

• Comments View
  • There are several identical doors leading from the café to the garden.
  • The doors can be opened to double width on request.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The reception desk is 5m (16ft 5in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played In the Cafe.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 18 steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Comments View
  • These stairs are located in the ground floor café.
  • The lift bypasses the stairs.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located beyond the main stairs, in the cafe area.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is 30m (33yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 152cm x 105cm (4ft 12in x 3ft 5in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

You are on Theatre. Skip to the next section.

Theatre

• Wheelchairs are left with the patron.
• A companion may sit with you.
• This venue does provide audio described performances.
• There is a hearing assistance system.
• The hearing system is a headset.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• There is not a wheelchair to borrow.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • The theatre is a flexible space with no fixed seating.
  • Seats are arranged to suit the performance and the seats booked.
  • Some of the seating area is at the level of the foyer/ theatre entrance.
  • The central part of the seating area is one deep step down from the entrance level.
  • The step is clearly marked.
  • There is not a handrail.
  • The step can be overcome by ramps - there will be three positioned to suit the seating layout.
  • The ramps have a moderate slope and are 120cm wide.
  • There are also ramps to access the stage level.
  • The theatre entrance from the foyer is about 10m from the foyer accessible toilets.
  • The theatre offers free tickets for companions.

You are on Other Floors (Theatre Balcony). Skip to the next section.

Other Floors (Theatre Balcony)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 18 steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is low.
• Comments View
  • These stairs give access from the ground floor theatre area to the theatre balcony seating.
  • The steps can be bypassed by using the main lift and entering the theatre balcony from the entrance off the first floor corridor.
  • The seats on the theatre balcony are one step down from the main balcony level.
  • By arrangement, these spaces can be in-filled and the balustrade removed to make a level seating area for wheelchair users.

You are on Restaurant Bar Internal (Theatre Balcony Bar). Skip to the next section.

Restaurant Bar Internal (Theatre Balcony Bar)

• The following information is for the bar.
• Once inside, there is not level access to the service.
• Food is not available from the bar.

Collapse all Expand all

• Comments View
  • The theatre bar opens only for pre-performance and interval drinks.

You are on Level Change (Theatre Bar). Skip to the next section.

Level Change (Theatre Bar)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the main balcony level to the bar.
• The ramp or slope is permanent.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located in front of the bar.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

Collapse all Expand all

• Comments View
  • The ramp overcomes the steps.

You are on Restaurant Bar Internal (Café). Skip to the next section.

Restaurant Bar Internal (Café)

• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are available in large print.
• The type of food served here is light meals and snacks.

Collapse all Expand all

• Comments View
  • The doors from the foyer to the café are automatic, operated by movement sensor.
  • Background music is played in the café.
  • There are some sofas and coffee tables in addition to the dining-style furniture.
  • Weather permitting, there is additional seating in the garden area.

You are on Accessible Toilet (Ground Floor Foyer). Skip to the next section.

Accessible Toilet (Ground Floor Foyer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
  • This accessible toilet is located in the foyer, opposite the box office.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the box office.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 170cm (5ft 3in x 5ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • There are two accessible toilets off the foyer.
  • The toilet described (picture left) is close to the entrance to the female standard toilets.
  • The second toilet is next to the entrance to the male standard toilets (picture right).
  • This toilet is laid out with the transfer space on the right.
  • Although they are known by staff as the male and female accessible toilets, they are not signed as such and could be used by either sex if required.

You are on Accessible Toilet (First Floor Accessible Toilet). Skip to the next section.

Accessible Toilet (First Floor Accessible Toilet)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is Braille, pictorial and tactile signage on or near the toilet door.
  • The accessible toilet is 15m (16yd) from the lift.
  • The accessible toilet is located to the right along the corridor from the lift.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the Box Office.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 155cm x 160cm (5ft 1in x 5ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 52cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the foyer, opposite the main entrance.
  • The female and male toilets are 10m (32ft 10in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the baby change room, off the foyer.
  • The height of the baby change table once extended is 75cm (2ft 6in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • A key, available from the Box Office, is required for the baby change facility.
  • There are additional standard toilets off the first floor balcony area.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

Collapse all Expand all

• Comments View
  • The venue supports the Attitude is Everything initiative - working to improve Deaf and disabled people's access to live music by working in partnership with audiences, artists and the music industry to implement a Charter of Best Practice across the UK.
  • On request, the theatre is able to record details of customers' access requirements to simplify future bookings.
  • The Albany is a relaxed venue, meaning they welcome people who can’t always sit still and in silence throughout a performance.
  • They can also provide extra time to get into and settle in their performance spaces, and extra information in advance or on the day to support people to feel comfortable at events.
  • It is possible to get in touch to arrange this by calling the box office on 020 8692 4446 or via e-mail to [email protected].
  • Walking guides are available on the accessibility page of their website.