Access Guide
Introduction
- Services / facilities within the building include a gym, a dance studio, a swimming pool, a sauna and sports halls. There is a bowling centre in a separate facility.
COVID-19 Information
- The information in this section was taken in April 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 07:00 - 18:00.
- Sunday 07:00 - 18:00.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Sydenham.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Lower Sydenham.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 410cm (11ft 6in x 13ft 5in).
- The nearest designated bay is 15m (16yd) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 135cm (4ft 5in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 135cm (4ft 5in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 243cm (7ft 12in).
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located in the foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 20m (22yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Restaurant Bar Internal (Cafe Bar)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is drinks and snacks.
Swimming Pool (Main Pool)
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- The ladder does not have handrails.
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Comments
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- There is also a small pool that has 4 medium steps, with handrails on both sides.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing rooms are located near to the standard changing rooms.
- The accessible changing room is 50m (55yd) from the main entrance.
- The accessible changing room is 30m (33yd) from the swimming pool.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 30m (32yd 2ft) from the accessible entrance.
- This accessible toilet is located in the toilet lobby.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff from reception.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 145cm x 196cm (4ft 9in x 6ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm (3ft 8in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- Wall mounted and drop down rails are not available.
- Accessible toilets are also available in the swimming pool area.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the toilet lobby.
- The female and male toilets are 30m (33yd) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There are baby change facilities in the swimming pool area.