Access Guide
Parking
- The venue does not have its own car park.
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Comments
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- The convenient dropoff point is located on Randlesdown Road
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Outside Access (Randlesdown Road)
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 107cm (3ft 6in) wide.
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Comments
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- Information in this section refers to access to the station when the ticket office is closed. This access leads to steps to both platforms.
- There is a medium step to the entrance of the ticket office.
Train Station Platform (2)
- There is no level access to the platform(s).
- There are 15+ steps to the service.
- The steps are well lit.
- The steps are medium height.
- The steps have handrails.
- The steps have handrails on on both sides going up.
- The steps are clearly marked.
- There is not an adapted toilet.
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Level Change (2)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are South Eastern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
View
- Announcements on platforms are audio and visual.
Train Station Platform (1)
- There is no level access to the platform(s).
- There are 15+ steps to the service.
- The steps are well lit.
- The steps are medium height.
- The steps have handrails.
- The steps have handrails on on both sides going up.
- The steps are clearly marked.
- There is not an adapted toilet.
- .
Level Change (1)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
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Comments
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- The ticket office is open Monday to Friday 06.10 - 19.30, Saturday 06.40 - 13.20 & Sunday 08.10 - 13.20. Staff are trained to take TypeTalk calls.