Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Blackheath.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Lewisham.
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 0 designated parking bay(s) within the car park.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Belmont Hill)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 85cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 83cm (2ft 9in) wide.
Reception
- The reception desk is 3m (9ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is bright.
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Comments
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- There is a treatment room and surgeries available on both floors.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
- This accessible toilet is located behind reception.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 145cm x 194cm (4ft 9in x 6ft 4in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- Wall mounted and drop down rails are available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.