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Blackheath Station

Tranquil Vale, Blackheath, London, SE3 9LE

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Blackheath.
  • The venue is not situated on a road which has a steep gradient.

Opening Times

  • Monday 06:10 - 20:00.
  • Tuesday 06:10 - 20:00.
  • Wednesday 06:10 - 20:00.
  • Thursday 06:10 - 20:00.
  • Friday 06:10 - 20:00.
  • Saturday 06:40 - 20:00.
  • Sunday 08:10 - 19:40.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The car park is located beside the station.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located opposite the entrance to platform 1.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 144cm (4ft 9in) wide.

Level Change (Platform 1 Entrance)

  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located opposite the entrance to platform 2.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 142cm (4ft 8in) wide.

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to platform 2.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 213cm (6ft 12in).

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located opposite the ticket office.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Ticket Office Entrance)

  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are shallow.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • Shops and services within the station include newsagent's kiosk and drinks kiosk.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) accessed by steps only is / are 1.
  • Comments View
    • The ramp is steep.
    • The ramp is permanent.
    • The ramp/slope is located leading to platform 2.
    • There are 15+ steps.
    • The steps are well lit.
    • The steps are medium height.
    • The steps have handrails.
    • The steps have handrails on on both sides going up.
    • The steps are not clearly marked.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is located in the female toilets.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The dimensions of the accessible toilet are 212cm x 118cm (6ft 11in x 3ft 10in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is not a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 132cm (4ft 4in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 101cm (3ft 4in) high.
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 76cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are not available.
    • The adapted toilet is not fully adapted for a wheelchair user.
    • It is only accessible via three medium steps from platform level with a handrail on the right hand side.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.