- Monday 08:30 - 17:30.
- Tuesday 08:30 - 17:30.
- Wednesday 08:30 - 17:30.
- Thursday 08:30 - 17:30.
- Friday 08:30 - 17:30.
- Saturday 09:00 - 14:00.
- Sunday Closed.
- The venue is situated within the centre of the town or city.
- This venue is situated in Blackheath.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Blackheath.
- The venue does not have its own car park.
On Street Blue Badge Parking
- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located outside the venue.
Outside Access (Blackheath Grove)
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 134cm (4ft 5in) wide.
Level Change (Blackheath Grove)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 220cm (7ft 3in).
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- There is level access to the service.
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Staff who speak different languages are generally on duty.
- Staff are Text Relay aware.