Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Catford.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Catford Bridge.
Opening Times
- Monday 06:10 - 19:30.
- Tuesday 06:10 - 19:30.
- Wednesday 06:10 - 19:30.
- Thursday 06:10 - 19:30.
- Friday 06:10 - 19:30.
- Saturday 06:10 - 19:30.
- Sunday 08:40 - 16:40.
Parking
- The venue does not have its own car park.
Outside Access (Station Approach - Ticket Office and Platform 2)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 120cm (3ft 11in) wide.
Level Change (Station Approach - Ticket Office and Platform 2)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of and beyond the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 185cm (6ft 1in).
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Comments
View
- The doors are held open during opening hours.
Outside Access (Adenmore Road - Platform 1)
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 135cm (4ft 5in) wide.
Level Change (Adenmore Road - Platform 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 135cm (4ft 5in).
Reception (Ticket Office)
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
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Comments
View
- The ticket office is open Monday to Saturday 06:10 - 19:30 & Sunday 08:40 - 16:40.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- There is no level access between the platforms.
- Access between the platforms is via the footbridge as shown in the photograph.
- Level access to Platform 1 is via the Adenmore Road entrance.
- Level access to Platform 2 is via the Station Approach entrance.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are South Eastern.
- There is a taxi rank at the station.
- The taxi rank is located at Station Approach.
- The taxi rank is 20m (22yd) from the accessible entrance.
- There are 2 platform(s) in the station.
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Additional Station Information
View
- Announcements on platforms are audio and visual.
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Comments
View
- Platforms 1 and 2 are accessible to a wheelchair user.
Train Station Platform
- The platform(s) which has/have level access is / are 1-2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- The accessible toilet is 35m (38yd) from the accessible entrance.
- The accessible toilet is located on Platform 2.
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Features and Dimensions
View
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 180cm x 315cm (5ft 11in x 10ft 4in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
View
- Wall mounted and drop down rails are available.
- The door of the toilet has to be unlocked by a member of staff.
- There is an intercom system at a convenient height, next to the door on which staff can be contacted.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- Staff are Text Relay aware.
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Comments
View
- Ramp access avaliable for trains.