Access Guide
Location
- The venue is situated within the centre of the town or city.
- The nearest mainline station is Ladywell.
Opening Times
- Monday 07:30 - 18:30.
- Tuesday 07:30 - 18:30.
- Wednesday 07:30 - 18:30.
- Thursday 07:30 - 18:30.
- Friday 07:30 - 18:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- The car park type is open air/surface.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 200cm x 350cm (6ft 7in x 11ft 6in).
- The nearest designated bay is 6m (19ft 8in) from the Main Entrance.
- The furthest designated bay is 15m (16yd) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Comments
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- The picture on the right shows the dropped kerb from the car park to the paved area in front of the main entrance.
Outside Access (Main Entrance)
- There is level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 88cm (2ft 11in) wide.
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located in the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 5m (16ft 5in) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- The accessible toilet is 20m (22yd) from the accessible entrance.
- The accessible toilet is located in the corridor off reception.
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Features and Dimensions
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- This is a unisex toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 147cm x 181cm (4ft 10in x 5ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- The tap type is lever.
- There is not a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 116cm (3ft 10in) high.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 114cm (3ft 9in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is poor.
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Comments
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- Wall mounted and drop down rails are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the corridor off reception.
- The female and male toilets are 15m (16yd) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.