Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Catford.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Catford Bridge.
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday 09:00 - 22:00.
- Tuesday 09:00 - 22:00.
- Wednesday 09:00 - 22:00.
- Thursday 09:00 - 22:00.
- Friday 09:00 - 22:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Opening times vary due to events taking place..
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
Outside Access (Catford Road)
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 87cm (2ft 10in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 87cm (2ft 10in) wide.
Level Change (Catford Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 123cm (4ft 0in).
- There are steps to access this area / service.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- Double doors are also available next to the sets of single doors.
- The ramp has a handrail on both sides.
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
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Comments
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- There are steps at the rear of the foyer area, which lead down to some meeting rooms.
- There is a platform lift to overcome these steps.
Lift
- There is a lift for public use.
- The lift is a platform lift.
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Comments
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- This lift can be used to overcome the steps at the rear of the foyer, giving access to the rooms on the lower level.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located in the reception lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 15m (16yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 94cm x 170cm (3ft 1in x 5ft 7in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- This accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 195cm x 208cm (6ft 5in x 6ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 115cm (3ft 9in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
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Comments
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- Wall mounted and drop down rails are available.
- The door to the accessible toilet is a folding door.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on upper ground floor.
- The female toilets are 20m (22yd) from the accessible entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located on lower ground floor.
- The male toilets are 20m (22yd) from the accessible entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.