You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Deptford.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Deptford.

You are on Introduction. Skip to the next section.

Introduction

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:40 - 13:00.
• Tuesday 06:40 - 13:00.
• Wednesday 06:40 - 13:00.
• Thursday 06:40 - 13:00.
• Friday 06:40 - 13:00.
• Saturday Closed.
• Sunday Closed.

You are on Introduction. Skip to the next section.

Introduction

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Deptford High Street). Skip to the next section.

Outside Access (Deptford High Street)

• This information is for the entrance located set back from the high street.
• There is level access into the venue.
• There is not a bell/buzzer.
• There is not an intercom.
• There are no doors at this entrance.
• The width of the door opening is 400cm (13ft 1in).

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• Comments View
  • The entrance is approximately 40 metres from the High Street. The doorway into the station area is a roller shutter that is permanently open during opening hours. There are cobbles on the approach that a wheelchair user may find difficult to negotiate.

You are on Level Change (Route to stairs and lift to platform 2). Skip to the next section.

Level Change (Route to stairs and lift to platform 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right after the ticket office.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 2m (2yd 7in) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 06/03/2023.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There are self-service and Contactless Oyster ticket machines.

You are on Other Floors (Stairs to platform 2). Skip to the next section.

Other Floors (Stairs to platform 2)

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• Steps View
  • The floors which are accessible by stairs are G, platform 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift (Access to platform 2). Skip to the next section.

Lift (Access to platform 2)

• There is a lift for public use.
• The lift is located through the pedestrian tunnel then to the left.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, platform 2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 30m (32yd 2ft) from the ticket office.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 150cm x 150cm (4ft 11in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Access to platform 1). Skip to the next section.

Other Floors (Access to platform 1)

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• Steps View
  • The floors which are accessible by stairs are G, platform 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Access to platform 1). Skip to the next section.

Lift (Access to platform 1)

• There is a lift for public use.
• The lift is located straight ahead from the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, platform 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 15m (16yd 1ft) from the ticket office.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 150cm x 150cm (4ft 11in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Ramp or Slope (Access to platform 1 from Deptford Market Yard). Skip to the next section.

Ramp or Slope (Access to platform 1 from Deptford Market Yard)

• There is a slope with a slight gradient and a width of at least 150cm .
• There are handrails only at the points closest to the station.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located on Deptford High Street.
• The train companies operating from within this station are South Eastern.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1, 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1, 2.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by lift is / are 1, 2.
• The platform(s) accessed by ramp / slope is / are 2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2.

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• Comments View
  • There are portable ramps and help points located on both platforms. Contactless and oyster card readers are available at platform access points. The card reader heights are 100cm.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.