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Downham Way Post Office

410 Downham Way, Bromley, Kent, BR1 5HR

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Access Guide

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Introduction

  • Services / facilities within the building include a full service post office and convenience store.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Grove Park.
  • The nearest DLR station is Lewisham.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 14:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on strips along Downham Way and various side streets.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking immediately outside the venue and parade of shops is restricted to 30 mins from 08:00-18:30, Monday to Saturday. There is unrestricted on street parking further along Downham Way and on various side streets.

Outside Access (Downham Way)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 93cm (3ft 1in).

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/07/2023.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • Some of the aisles may be narrower than 75cm due to items being stored on the floor.

Counter (Post Office)

  • The counter is 11m (12yd 1in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 98cm (3ft 3in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 78cm.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/07/2023.
  • The hearing assistance system was working at the time of testing.
  • Lighting levels are moderate to good.

Counter (Shop)

  • The counter is 4m (4yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 117cm (3ft 10in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.