Opening Times (Office)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
- The information in this section was taken in April 2021.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- Toilets are available.
- The venue does not have its own car park.
Public Car Parks
- There is not a car park for public use within 200m (approx).
On Street Blue Badge Parking
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 230cm x 340cm (7ft 7in x 11ft 2in).
- On street Blue Badge parking is located off Dalmain Road.
On Street Standard Parking
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
- The venue is situated outside the centre of the area.
- This venue is situated in Forest Hill.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Forest Hill.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- There are accessible toilet facilities within this venue.
Location and Access
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- This accessible toilet is located within the male standard toilet.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 168cm (5ft 3in x 5ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm (4ft).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
- There is an identical accessible toilet within the female standard toilet.
Availability and Location of Standard Toilets
- Standard toilets are available.
Access to Standard Female and Male Toilet(s)
- The female and male toilets are located to the left as you enter.
- The female and male toilets are 5m (16ft 5in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Baby Change Facilities
- Baby change facilities are not located within the venue.
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.