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Forest Hill Pools

Dartmouth Road, Forest Hill, London, SE23 3HZ

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Access Guide

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Introduction

  • Services / facilities within the building include a main pool, learner pool, gym, studios, community room and café.
  • Comments View
    • Different activities may have different opening times.
      .
    • Please contact the centre for details.
      .
    • The community room is available for hire.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Forest Hill.
  • The nearest underground station is Clapham South.
  • There is not a tram stop within 150m (164yds) of the venue.
  • The name of the nearest tram stop is Beckenham Road.

Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.

Parking (Blue Badge Only)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is located to the east of the venue, off Dartmouth Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located next to the ramp/steps at the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • Dartmouth Road is a Red Route where stopping is not allowed between 07:00 - 19:00.
    • Parking is restricted to 30 minutes in the on-street bays opposite the venue.
    • There is some unrestricted on-street parking along side roads near the venue.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the east of the venue, on Dartmouth Road.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.
  • Ramp/Slope View
    • The ramp/slope is located directly in front of the first set of doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 130cm (4ft 3in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left of the ramp.
    • There is/are 7 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There is a second section of the ramp, which is located directly in front of the entrance doors and is not bypassed by the steps. This is wider than 150cm and has handrails on both sides, but they do not cover the full length of the ramp.
    • There are two second sets of doors with identical specifications; these are located to the left and the right as you pass through the first set of doors.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 24/07/2023.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • Anyone who is unable or does not wish to use the touchscreen can sign in at Reception.
    • There is a turnstile beyond reception to access the centre with an opening width of 51cm. Next to this is a wide gate with an opening width of 103cm.

Outside Access (Café Entrance - Accessible Entrance)

  • Entrance View
    • This information is for the entrance located to the north of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 207cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 203cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a slope with a very easy incline directly in front of the entrance.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 24/07/2023.
  • The hearing assistance system was working at the time of testing.
  • This venue does play background music.
  • Music is played in the gym.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • There is shiny flooring in all corridors, which may be perceived by some to be slippery.

Changing Places (Main Entrance)

  • Location and Access View
    • The facility is located to the right as you enter through the first set of doors at the main entrance.
    • The facility is approximately 8m (8yd 2ft) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 80cm (2ft 7in).
    • The dimensions of the facility are 247cm x 325cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 82cm (2ft 8in).
    • The transfer space on the left as you face the toilet is 128cm (4ft 2in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the left.
    • There is a medium colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet the vertical grab rail is on the left.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 79cm.
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is fixed.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 73cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 89cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 96cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 140cm and 104cm from the floor.
    • There is a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Eating and Drinking (Café)

  • The following information is for the café.
  • The café is located immediately to the left as you enter from the Café Entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 9m (9yd 2ft) from the Café Entrance.
  • The standard height for tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light meals and snacks.
  • Comments View
    • There is additional seating on the terrace outside. This is accessed by a manual, sliding door with an opening width of 160cm. The door is permanently held open whenever the outdoor terrace is open, but it has a small lip on the threshold.
    • There is a portable hearing loop in the café; this was working when tested on 24/07/2023.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is a main pool and a teaching pool.
    • Only the teaching pool has ladders and steps down into it; the main pool only has a ladder type entrance.
    • Each pool has its own hoist.
    • There are two wetside wheelchairs available.

Standard Changing Room (Pool Changing)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the pool.
  • The standard changing room(s) surveyed is/are located straight ahead after reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Most of the changing is unisex family changing.
    • There are individual cubicles as well as some larger family-size cubicles.
    • These include a baby changing table.
    • Off the family changing area, there are separate male and female changing rooms.
    • From 09:00 - 15:00 these are reserved for school use.
    • There are lockers at all heights, including with knee space for wheelchair users.

Changing Places (Pool Changing)

  • Location and Access View
    • The facility is located within the pool changing area.
    • The facility is approximately 34m (37yd 7in) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a medium colour contrast between the external door and wall .
    • There is a medium colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 80cm (2ft 7in).
    • The dimensions of the facility are 245cm x 396cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 177cm (5ft 10in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the left.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet the vertical grab rail is on the left.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 95cm.
    • The toilet has a wall which acts as a backrest.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is fixed.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a high colour contrast between the shower rails and wall.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 73cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 109cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 97cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
    • There is a coat hook.
    • There are coat hooks in the toilet at 104cm and 140cm from the floor.
    • There is a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Accessible Toilet (Pool Changing - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
    • This accessible toilet is located within the standard pool changing rooms.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 151cm x 242cm (4ft 11in x 7ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 120cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Shower (Pool Changing)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the Pool Changing Place.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 48cm (1ft 7in).
  • Other facilities available include; dropdown rails.
  • There is level access to the services from the accessible shower facilities.

Standard Shower (Pool Changing)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the family pool changing area.
  • There is level access to the shower facilities.
  • Comments View
    • There are some showers in cubicles as well as communal showers.
    • There are similar showers within the separate male and female / schools changing rooms.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • These steps are bypassed by the lift.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you pass through reception at the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 101cm x 138cm (3ft 4in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls are between 85cm and 100cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Fitness Suite (Gym)

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor, straight ahead and to the left as you exit the lift.
    • The fitness suite is 17m (18yd 1ft) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The door(s) may be difficult to open.
    • The opening is 164cm wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Some of the staff have been trained to assist customers who have been referred by their GP.
    • Equipment which may be suitable for disabled users includes upper body resistance machines and a hand bike.
    • There is also a rowing machine with a full seat and seat belts.

Fitness Suite (Studio 1)

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor, to the left as you exit the lift.
    • The fitness suite is 18m (19yd 2ft) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 86cm wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Fitness Suite (Group Cycle Zone)

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor, to the left as you exit the lift.
    • The fitness suite is 12m (13yd 4in) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 86cm wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Standard Changing Room (Dry Changing Rooms)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the lift.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the gym.
  • The standard changing room(s) surveyed is/are located on the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are individual cubicles as well as communal changing areas.
    • The lockers are located in the general circulation area outside of the changing rooms.
    • There are lockers at all heights, including some with knee space beneath for wheelchair users.

Accessible Shower (Dry Changing)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the standard dry changing rooms.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 46cm (1ft 6in).
  • Other facilities available include; dropdown rails.
  • There is level access to the services from the accessible shower facilities.

Standard Shower (Dry Changing)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the standard male and female dry changing rooms.
  • There is level access to the shower facilities.

Changing Places (First Floor)

  • Location and Access View
    • The facility is located on the first floor, straight ahead and on the right as you exit the lift.
    • The facility is approximately 36m (39yd 1ft) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility, via lift.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 77cm (2ft 6in).
    • The dimensions of the facility are 341cm x 254cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 186cm (6ft 1in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the left.
    • There is a medium colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet the vertical grab rail is on the left.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 97cm.
    • The toilet has a wall which acts as a backrest.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is fixed.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 46cm (1ft 6in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a high colour contrast between the shower rails and wall.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 73cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 96cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 97cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 104cm and 140cm from the floor.
    • There is a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Accessible Toilet (First Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
    • This accessible toilet is located on the first floor, straight ahead and on the right as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 242cm (4ft 9in x 7ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 104cm and 141cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 120cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 109cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of the foyer from the main entrance.
    • The female and male toilets are approximately 4m (4yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the male and female standard toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are additional standard toilets and baby changing facilities within the dry changing rooms (first floor) and pool changing rooms (ground floor).

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassed areas outside the Café Entrance.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.