Skip to main content
The new name for DisabledGo

Search for accessible places to go

Forest Hill Station

Devonshire Road, Forest Hill, London, SE23 3HB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 650cm (11ft 6in x 21ft 4in).
    • The nearest designated bay is 10m (32ft 10in) from the main accessible entrance.
    • The car park surface is tarmac.

Outside Access (Perry Vale - Platform 2)

  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Perry Vale - Platform 2)

  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Main Entrance)

  • This information is for the entrance located on Devonshire Road.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 152cm (4ft 12in) wide.
  • Comments View
    • The doors are usually held open.
    • This entrance gives level access to Platform 1.

Reception

  • The reception desk is 4m (13ft 1in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • Ticket office opening times 06.10-20.50 Monday to Friday, 06:40-21.15 Saturday & 07.10-21.45 Sunday.

Inside Access

  • There is not level access to the service.
  • Lighting levels are bright.

Level Change (Inside Access)

Train Station

  • There are generally 4 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 21:10 - 06:00.
  • The train companies operating from within this station are Southern Railway.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by steps only is / are 2.
  • Comments View
    • There are 15+ steps to the platform 2.
    • The steps are well lit.
    • The steps are medium height.
    • The steps have handrails.
    • The steps have handrails on on both sides going up.
    • The steps are clearly marked.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.