You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Grove Park.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Grove Park.

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COVID-19 Information

• The information in this section was taken in April 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

You are on Outside Access (Baring Road). Skip to the next section.

Outside Access (Baring Road)

• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 245cm (8ft 0in) wide.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 10m (10yd 2ft) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• This office is located on platforms 2-3.
• The train companies operating from within this station are South Eastern Railway.
• There is not a taxi rank at the station.
• Shops and services within the station include kiosk on Platform 4-5, vending machines elsewhere.
• Not all key concourse shops and services have level access.
• There are 5 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 2/3.
  • Accessible toilets are located on the main station concourse.
• Comments View
  • There are waiting rooms on Platforms 2-3 and 4-5. There is level access into the rooms, but the door opening is 50cm.
  • Seats with arm rests are available.
  • announcements are audible only.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-5.
• The platform(s) accessed by ramp / slope is / are 2, 3, 4, 5.
• The platform(s) accessed by steps only is / are 1 (trains towards Bromley North).

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• Comments View
  • There are 15+ steps to platform 1.
  • The steps are well lit.
  • The steps are medium height.
  • The steps have handrails.
  • The steps have handrails on on both sides going up.
  • The steps are clearly marked.
  • There is a ramp/slope to access platforms 2-5.
  • The ramp is steep.
  • The ramp is permanent.
  • The ramp/slope is located between ticket office and platforms.
  • The width of the ramp/slope is 210cm.

You are on Accessible Toilet (Platform 2-3). Skip to the next section.

Accessible Toilet (Platform 2-3)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial, tactile and Braille signage on or near the toilet door.
  • The accessible toilet is 40m (43yd 2ft) from the the Main Entrance.
  • The accessible toilet is located on Platform 2-3.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 215cm (4ft x 7ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (18in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3").
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5").
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • Lighting levels are medium.
• Comments View
  • The toilet is centrally placed in the room. Although there is a drop down rail to the right of the toilet, there is only 50cm space available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on Platform 2-3.
  • The female toilets are 40m (43yd 2ft) from the accessible entrance.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on Platforms 2-3 and 4-5.
  • The male toilets are 40m (43yd 2ft) from the accessible entrance.
  • Lighting levels are low.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • Baby change facilities are not located within the standard toilet.
  • On Police advice, the male toilets on platform 2-3 are kept locked. Please contact the staff to open the facility if required.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.

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• Comments View
  • There is a refreshment kiosk on Platform 4-5 and vending machines in other areas.