You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Grove Park.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Grove Park.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in April 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

You are on Outside Access (Baring Road). Skip to the next section.

Outside Access (Baring Road)

• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 245cm (8ft 0in) wide.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 10m (10yd 2ft) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

Collapse all Expand all

• Opening Times View
  • Monday 05:15 - 20:15.
  • Tuesday 05:15 - 20:15.
  • Wednesday 05:15 - 20:15.
  • Thursday 05:15 - 20:15.
  • Friday 05:15 - 20:15.
  • Saturday 07:00 - 20:15.
  • Sunday 08:10 - 18:40.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• This office is located on platforms 2-3.
• The train companies operating from within this station are South Eastern Railway.
• There is not a taxi rank at the station.
• Shops and services within the station include kiosk on Platform 4-5, vending machines elsewhere.
• Not all key concourse shops and services have level access.
• There are 5 platform(s) in the station.

Collapse all Expand all

• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 2/3.
  • Accessible toilets are located on the main station concourse.
• Comments View
  • There are waiting rooms on Platforms 2-3 and 4-5. There is level access into the rooms, but the door opening is 50cm.
  • Seats with arm rests are available.
  • announcements are audible only.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-5.
• The platform(s) accessed by ramp / slope is / are 2, 3, 4, 5.
• The platform(s) accessed by steps only is / are 1 (trains towards Bromley North).

Collapse all Expand all

• Comments View
  • There are 15+ steps to platform 1.
  • The steps are well lit.
  • The steps are medium height.
  • The steps have handrails.
  • The steps have handrails on on both sides going up.
  • The steps are clearly marked.
  • There is a ramp/slope to access platforms 2-5.
  • The ramp is steep.
  • The ramp is permanent.
  • The ramp/slope is located between ticket office and platforms.
  • The width of the ramp/slope is 210cm.

You are on Accessible Toilet (Platform 2-3). Skip to the next section.

Accessible Toilet (Platform 2-3)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial, tactile and Braille signage on or near the toilet door.
  • The accessible toilet is 40m (43yd 2ft) from the the Main Entrance.
  • The accessible toilet is located on Platform 2-3.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 215cm (4ft x 7ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (18in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3").
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5").
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • Lighting levels are medium.
• Comments View
  • The toilet is centrally placed in the room. Although there is a drop down rail to the right of the toilet, there is only 50cm space available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on Platform 2-3.
  • The female toilets are 40m (43yd 2ft) from the accessible entrance.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on Platforms 2-3 and 4-5.
  • The male toilets are 40m (43yd 2ft) from the accessible entrance.
  • Lighting levels are low.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • Baby change facilities are not located within the standard toilet.
  • On Police advice, the male toilets on platform 2-3 are kept locked. Please contact the staff to open the facility if required.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.

Collapse all Expand all

• Comments View
  • There is a refreshment kiosk on Platform 4-5 and vending machines in other areas.