Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Honor Oak.
- The venue is not situated on a road which has a steep gradient.
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Parking
- The venue does not have its own car park.
Outside Access (Honor Oak Park)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are light.
- The door opening is 128cm (4ft 2in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are light.
- The door opening is 128cm (4ft 2in) wide.
Level Change (Honor Oak Park)
- There are steps to access this area / service.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are shallow.
Reception (Ticket Office)
- The desk is 5m (5yd 1ft) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are Southern Railway.
- There is not a taxi rank at the station.
- Shops and services within the station include a newspaper & drinks kiosk in the ticket hall.
- There are 2 platform(s) in the station.
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Additional Station Information
View
- Announcements on platforms are audio and visual.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by steps only is / are 1-2.
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Comments
View
- There are 15+ steps to the platforms.
- The steps are well lit.
- The steps are medium height.
- The steps have handrails.
- The steps have handrails on on both sides going up.
- The steps are not clearly marked.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Staff are Text Relay aware.