You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Honor Oak.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Coffee Kiosk and Rail Services.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:45 - 10:00.
• Tuesday 06:45 - 10:00.
• Wednesday 06:45 - 10:00.
• Thursday 06:45 - 10:00.
• Friday 06:45 - 10:00.
• Saturday 09:45 - 11:45.
• Sunday Closed.

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• Comments View
  • Times listed are for the ticket office opening times.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.

You are on Outside Access (Honor Oak Park). Skip to the next section.

Outside Access (Honor Oak Park)

• This information is for the entrance located Honor Oak Park.
• There is level access into the venue.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 128cm (4ft 2in).

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• Comments View
  • There is an identical set of entrance/exit doors at the station main entrance.

You are on Level Change (Stairs to Platform 1 - northbound trains). Skip to the next section.

Level Change (Stairs to Platform 1 - northbound trains)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the left after the ticket office.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/03/2023.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There is a coffee kiosk located in the ticket office.

You are on Ticket Access Barriers. Skip to the next section.

Ticket Access Barriers

• There are automatic touch pad access barriers prior to the platform access.
• The contactless/oyster touch pads are located at 100cm high.
  
• The disabled access gate opens away from you irrespective of which way you approach and has a width of 95cm.

You are on Level Change (Stairs to Platform 2 - southbound trains). Skip to the next section.

Level Change (Stairs to Platform 2 - southbound trains)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right after the ticket office.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Lift (To Platform 2 - southbound trains). Skip to the next section.

Lift (To Platform 2 - southbound trains)

• There is a lift for public use.
• The lift is located to the right after the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are the ticket office and platform 2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 20m (21yd 2ft) from the station entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 155cm x 160cm (5ft 1in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is an emergency alarm button located 30cm from the floor.

You are on Lift (To Platform 1 - northbound trains). Skip to the next section.

Lift (To Platform 1 - northbound trains)

• The lift is located to the left after the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are the ticket office and platform 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 18m (19yd 2ft) from the station entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 155cm x 160cm (5ft 1in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is an emergency alarm button located 30cm from the floor.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The train companies operating from within this station are Southern Railway.
• There is not a taxi rank at the station.
• Shops and services within the station include a coffee kiosk in the ticket hall.
• There are 2 platform(s) in the station.
• The platform(s) accessed by lift is / are 1,2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1,2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by lift is / are 1-2.

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• Comments View
  • There is a covered waiting shelter with no doors located on platform 2.
    
  • There are help points and portable ramps located on both platforms.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.