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Lee Station

Burnt Ash Road, Lee, London, SE12 9JG

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Access Guide

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Parking

  • The venue does have its own car park.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 205cm x 600cm (6ft 9in x 19ft 8in).
  • The nearest designated bay is 20m (22yd) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Lee Green.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Lee.

Outside Access (Burnt Ash Road)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Burnt Ash Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The ticket office is open Monday to Friday 06:10 - 19:30, Saturday 07:40 - 14:20 & Sunday 08:10 - 15:40.

Train Station

  • The station is staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a snack bar.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • Comments View
    • The ramp is moderate.
    • The ramp is permanent.
    • The ramp/slope is located from the main road up to platform.
    • The ramp may be too steep for some wheelchair users and passengers with mobility impairments.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 10m (32ft 10in) from the accessible entrance.
    • The accessible toilet is located on Platform 1.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from the snack bar.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 178cm x 140cm (5ft 10in x 4ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 55cm (1ft 10in).
    • The tap type is twist/turn.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 126cm (4ft 2in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 78cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are available.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.