You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Lee Green.
• The venue is situated on a road which has a steep gradient.
• The nearest mainline station is Lee.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in April 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• The car park is at the front of the venue.

Collapse all Expand all

• Venue Car Park View
  • The car park type is open air/surface.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 205cm x 600cm (6ft 9in x 19ft 8in).
  • The nearest designated bay is 20m (22yd) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Burnt Ash Road). Skip to the next section.

Outside Access (Burnt Ash Road)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are light.
• The door opening is 85cm (2ft 9in) wide.

You are on Level Change (Burnt Ash Road). Skip to the next section.

Level Change (Burnt Ash Road)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

Collapse all Expand all

• Comments View
  • This entrance gives access into the ticket office.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 5m (16ft 5in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

Collapse all Expand all

• Comments View
  • The ticket office is open Monday to Friday 06:10 - 19:30, Saturday 07:40 - 14:20 & Sunday 08:10 - 15:40.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is not an office to obtain help.
• The train companies operating from within this station are South Eastern.
• There is not a taxi rank at the station.
• Shops and services within the station include a snack bar.
• There are 2 platform(s) in the station.

Collapse all Expand all

• Additional Station Information View
  • Announcements on platforms are audio and visual.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by ramp / slope is / are 2.

Collapse all Expand all

• Comments View
  • The ramp is moderate.
  • The ramp is permanent.
  • The ramp/slope is located from the main road up to platform.
  • The ramp may be too steep for some wheelchair users and passengers with mobility impairments.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is for the sole use of disabled people.
  • The accessible toilet is 10m (32ft 10in) from the accessible entrance.
  • The accessible toilet is located on Platform 1.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the snack bar.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 178cm x 140cm (5ft 10in x 4ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 55cm (1ft 10in).
  • The tap type is twist/turn.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 126cm (4ft 2in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 78cm (2ft 7in) high.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• Staff are Text Relay aware.