Access Guide
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 13:00.
- Sunday Closed.
Location
- The venue is situated outside the centre of the town or city.
- The nearest mainline station is St. Johns.
Parking
- The venue does not have its own car park.
Outside Access (Lewisham Way)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 89cm (2ft 11in) wide.
Level Change (Lewisham Way)
- There is a ramp or slope to access this service.
- The ramp or slope is located at entrance door.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 90cm (2ft 11in).
Reception
- The reception desk is 10m (32ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Staff who speak different languages are generally on duty.
- Staff are Text Relay aware.