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Manor House Children's Centre

Manor House Library, Old Road, Lee Green, London, SE13 5SY

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Access Guide

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Introduction

  • Comments View
    • The Children's Centre is located on the lower ground floor of the Manor House Library, with which it shares the car park and accessible entrance.
    • There is also a standard lift which connects the Children's Centre with the Library floors.
    • The Library building is located in Manor House Gardens, a park which includes a café and playground.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Lee Green.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lee.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The centre may also be open outside of these times for special events or for hire by outside groups.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft x 14ft).
    • The nearest designated bay is 7m (7yd 2ft) from the the Accessible Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Clearly signed and/or standard on street marked bays are available.
    • The dimensions of the standard marked parking bays are 2m x 4m (6ft 6in x 13ft 1in).
    • Standard marked parking bays are located on Old Road outside the venue.
    • The car park tarmac has gravel chippings bound into it.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front left of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 94cm (3ft) wide.
  • Comments View
    • The powered door is operated by push pad to enter and exit.
    • The push pad is within reach of wheelchair users.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-Accessible Entrance - UG.
    • There are 10 steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is medium.
  • Comments View
    • The platform lift overcomes the stairs.

Lift (to Children's Centre)

  • The lift is located immediately inside the entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG - Entrance - UG.
  • The lift is 3m (3yd 11in) from the Accessible Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft).
  • The dimensions of the lift are 102cm x 150cm (3ft x 4ft).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lift has a powered door.
    • This lift connects the entrance with the Children's Centre on the lower ground floor and also the upper ground level where the main foyer and library are located.

Reception

  • The reception desk is 8m (8yd 2ft) from the the Entrance.
  • There is level access to reception from the entrance.
  • This is by lift.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Within the Children's Centre there is a crèche/ stay and play room with a connecting feeding/ quiet room. There is also a multi-purpose meeting/ activity room.

Lift (Main Library Lift)

  • The lift is located on the main corridor of the centre.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG - UG - 1 - 2.
  • The lift is 10m (10yd 3ft) from Children's Centre Reception.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft).
  • The dimensions of the lift are 100cm x 140cm (3ft x 4ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • This lift connects the Children's Centre with the upper floors of the building, containing the library and meeting rooms - but not the accessible entrance level.

Toilet with Adaptations

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 1m (3ft 11in) from the the entrance lift.
    • The accessible toilet is located on the lower ground floor next to the lift and reception.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 95cm (3ft).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft x 8ft).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (18in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change bench when extended is 102cm ( 3ft 4in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located off the main stay and play room.
    • Unisex toilets are 12m (13yd 4in) from the the lift.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are medium.
  • Comments View
    • There are further standard unisex toilets off the small stay and play room and also off the main corridor.
    • There is a fixed baby change bench within the unisex toilet in the main stay and play room.
    • The height of the bench is 92cm (3ft).

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.