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Nando's

16 Lee High Road, Lewisham, London, SE13 5LQ

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Lewisham.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Lewisham.

Opening Times

  • Monday 11:30 - 23:30.
  • Tuesday 11:30 - 23:30.
  • Wednesday 11:30 - 23:30.
  • Thursday 11:30 - 23:30.
  • Friday 11:30 - 23:30.
  • Saturday 11:30 - 23:30.
  • Sunday 11:30 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Lee High Road)

  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are light.
  • The door opening is 162cm (5ft 4in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Comments View
    • A section of the ground floor dining area is accessed via four steps.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
    • The lighting level is bright.
  • Comments View
    • The services on the floors which are not accessible are the standard toilets are in the basement, and additional seating on the first floor.

Eating and Drinking

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is grilled chicken.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 5m (5yd 1ft) from the accessible entrance.
    • The accessible toilet is located opposite the entrance.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 200cm x 164cm (6ft 7in x 5ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • The tap type is lever.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 101cm (3ft 4in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.