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New Cross Post Office

500 New Cross Road, Deptford, London, SE14 6TL

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Access Guide

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Introduction

  • Services / facilities within the building include a full service post office and small stationary shop.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is New Cross.
  • The nearest DLR station is Deptford Bridge.

Parking

  • The venue does not have its own car park.

Outside Access (New Cross Road)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • Comments View
    • The door should open automatically away from you, and is signed as such, but this function is out of use and the door is operated manually.

Level Change (New Cross Road)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located directly in front of the main entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Reception (Post Office Counter)

  • The desk/counter is 10m (10yd 2ft) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • There is an additional desk for filling in forms/signing documents, which is located to the left as you enter the Post Office. It is 97cm high with a lowered section that is 74cm high (photographs 1 and 2).

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.