Access Guide
Location
- The venue is situated outside the centre of the town or city.
- The venue is situated on a road which has a steep gradient.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- There are 0 designated parking bay(s) within the car park.
- The car park surface is tarmac.
Outside Access (St Johns Vale)
- There is not level access into the venue.
- The main doors open (no doors).
- The doors are single width.
- The door opening is 217cm (7ft 1in) wide.
Level Change (St Johns Vale)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Reception (Ticket Office)
- The reception desk is 40m (44yd) from the front entrance.
- There is not level access to reception from the entrance.
- Lighting levels are low.
- There is a hearing assistance system.
- The type of system is a fixed loop.
-
Comments
View
- The ticket office is open Monday to Friday 07:10 - 13:50.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are South Eastern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1-2.
-
Comments
View
- The ramp is moderate.
- The ramp is permanent.
- The ramp/slope is located on the footbridge leading to the platforms.
- The width of the ramp/slope is 195cm.
- There are 15+ steps to the platforms.
- The steps are well lit.
- The steps are medium height.
- The steps have handrails.
- The steps have handrails on on both sides going up.
- The steps are clearly marked.
Level Change (1 & 2)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the footbridge leading to platform.
- The ramp or slope is permanent.
- The width of the ramp or slope is 195cm (6ft 5in).
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- Staff are Text Relay aware.