Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Sydenham Green.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Lower Sydenham.
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 07:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
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Comments
View
- Family Planning closes at 19:00.
- On alternate Wednesdays and Thursdays the venue clostes at 20:00.
Parking
- The venue does not have its own car park.
Outside Access (Holmshaw Close)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 154cm (5ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Holmshaw Close)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance door.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 310cm (10ft 2in).
Reception
- The reception desk is 15m (16yd) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
Accessible Toilet (Female)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- The accessible toilet is 10m (32ft 10in) from the accessible entrance.
- The accessible toilet is located in reception corridor.
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Features and Dimensions
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- This is not a unisex toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 147cm x 217cm (4ft 10in x 7ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 72cm (2ft 4in).
- The tap type is sensor.
- There is not a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 77cm (2ft 6in) high.
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the adapted toilet.
Accessible Toilet (Male)
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- The accessible toilet is 10m (32ft 10in) from the accessible entrance.
- The accessible toilet is located in the reception corridor.
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Features and Dimensions
View
- This is not a unisex toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 157cm x 220cm (5ft 2in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 68cm (2ft 3in).
- There is not a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 78cm (2ft 7in) high.
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
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Comments
View
- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the reception corridor.
- The female and male toilets are 10m (32ft 10in) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- There is a soft play area for children indoor.