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Sydenham Station

Station Approach, Sydenham, London, SE26 5EU

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Sydenham.
  • The venue is situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 520cm (11ft 2in x 17ft 1in).
    • The nearest designated bay is 7m (22ft 12in) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Sydenham - Station Approach)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are light.
    • The door opening is 110cm (3ft 7in) wide.
  • Comments View
    • This entrance opens onto the Ticket Office and Platform 2.

Outside Access (Peak Hill Gardens - Platform 1)

  • There is level access into the venue.
  • The main doors open (no doors).
  • Comments View
    • This entrance gives direct access onto Platform 1.
    • Alternative access is via the footbridge.

Reception (Ticket Office)

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The ticket office is open Monday to Friday 06:10 - 20:00, Saturday 06:10 - 20:05 & Sunday 08:10 - 15:45.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are Southern Railway.
  • There is a taxi rank at the station.
  • The taxi rank is located on Station Approach.
  • The taxi rank is 10m (32ft 10in) from the accessible entrance.
  • Shops and services within the station include a newspaper and drinks kiosk.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1-2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.