Access Guide
Introduction
- This station is open 24 hours.
- The special needs helpline is 0800 058 2844.
- The nearest accessible station is Wimbledon.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Wimbledon.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest underground station is Wimbledon.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 195cm x 600cm (6ft 5in x 19ft 8in).
- Standard marked parking bays are located on Regents Place.
- There is not a designated drop off point.
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Comments
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- Blue Badge parking is free in the Pay and Display standard bays.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located on Regent Place.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 150cm (4ft 11in) wide.
Level Change (Platform 1 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the pavement to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Outside Access (Platform 2 Entrance)
- This information is for the entrance located on Haydons Road.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 140cm (4ft 7in) wide.
Level Change (Platform 2 Entrance)
- There are steps to access this area / service.
- The steps are located between the entrance and the platform.
- There is / are 15+ step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Reception (Ticket Office)
- The reception desk is 5m (16ft 5in) from the platform 1 entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
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Opening Times
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- Monday 07:00 - 10:00.
- Tuesday 07:00 - 10:00.
- Wednesday 07:00 - 10:00.
- Thursday 07:00 - 10:00.
- Friday 07:00 - 10:00.
- Saturday Closed.
- Sunday Closed.
Inside Access
- There is a hearing assistance system.
- The system is a fixed loop.
- Lighting levels are varied.
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Comments
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- There is a Help Point on the Platforms.
- The Help Points have fixed hearing loops.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 10:10-06:40.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 5m (16ft 5in) from the platform 1 entrance.
- The train companies operating from within this station are First Capital Connect and Southern Railway.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 2.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Staff are Text Relay aware.