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Haydons Road Station

Haydons Road, Merton, Surrey, SW19 8SL

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Access Guide

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Introduction

  • This station is open 24 hours.
  • The Assisted Travel helpline is 0800 058 2844.
  • The nearest accessible station is Wimbledon.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Wimbledon.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Wimbledon.

Parking

  • The venue does not have its own car park.

Outside Access (Platform 1)

  • Entrance View
    • This information is for the entrance located on Regents Place.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located between the gate and the platform.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Platform 2)

  • Entrance View
    • This information is for the entrance located on Haydons Road.
    • There is stepped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 140cm.
  • Step(s) View
    • The step(s) is/are located between the entrance and the platform.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the platform 1 entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • There is a ticket machine by the platform 1 entrance.
    • The controls are between 86cm and 122cm in height.

Inside Access

  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/02/2022.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is a Help Point on each of the platforms.
    • The Help Points have fixed hearing loops.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 10:10-06:40.
  • There is a ticket office.
  • The ticket office is located on platform 1.
  • The ticket office is 5m (5yd 1ft) from the platform 1 entrance.
  • The train companies operating from within this station are First Capital Connect and Southern Railway.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1.
  • The platform(s) accessed by steps only is / are 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1.
  • The platform(s) accessed by steps only is / are 2.

Level Change (Platform 1 to Haydons Road)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the Platform 1 entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • These steps can be used to access the footpath on Haydons Road, and the steps to Platform 2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff are Text Relay aware.