You are on Introduction. Skip to the next section.

Introduction

• This station is open 24 hours.
• The Assisted Travel helpline is 0800 058 2844.
• The nearest accessible station is Wimbledon.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Wimbledon.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Wimbledon.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 195cm x 600cm (6ft 5in x 19ft 8in).
  • Standard marked parking bays are located on Regents Place.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Blue Badge parking is free in the Pay and Display standard bays.

You are on Outside Access (Platform 1). Skip to the next section.

Outside Access (Platform 1)

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• Entrance View
  • This information is for the entrance located on Regents Place.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located between the gate and the platform.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Platform 2). Skip to the next section.

Outside Access (Platform 2)

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• Entrance View
  • This information is for the entrance located on Haydons Road.
  • There is stepped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 140cm.
• Step(s) View
  • The step(s) is/are located between the entrance and the platform.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the platform 1 entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There is a ticket machine by the platform 1 entrance.
  • The controls are between 86cm and 122cm in height.

You are on Inside Access. Skip to the next section.

Inside Access

• There is a hearing assistance system.
• The system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 08/02/2022.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is a Help Point on each of the platforms.
  • The Help Points have fixed hearing loops.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 10:10-06:40.
• There is a ticket office.
• The ticket office is located on platform 1.
• The ticket office is 5m (5yd 1ft) from the platform 1 entrance.
• The train companies operating from within this station are First Capital Connect and Southern Railway.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1-2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.

You are on Level Change (Platform 1 to Haydons Road). Skip to the next section.

Level Change (Platform 1 to Haydons Road)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right of the Platform 1 entrance.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • These steps can be used to access the footpath on Haydons Road, and the steps to Platform 2.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff are Text Relay aware.