Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Mitcham.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest underground station is Colliers Wood.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This entrance gives access to platforms 1.
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open (no doors).
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Comments
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- To access platform 2 from platform 1 you have to exit the station, cross a road then use the lift.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the front of the venue.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 87cm (2ft 10in).
Inside Access
- There is level access to the service.
- Lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located across the road.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 18m (20yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 108cm x 205cm (3ft 7in x 6ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Train Station
- There are generally 3 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 00:15 - 05:45.
- There is a ticket office.
- The ticket office is located at the left of the main entrance.
- The ticket office is 7m (7yd 1ft) from the main entrance.
- The train companies operating from within this station are Southern Railway.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
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Comments
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- The ticket office has a hearing loop.
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Opening Times
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- Monday 05:45 - 00:15.
- Tuesday 05:45 - 00:15.
- Wednesday 05:45 - 00:15.
- Thursday 05:45 - 00:15.
- Friday 05:45 - 00:30.
- Saturday 05:45 - 00:15.
- Sunday 07:30 - 23:45.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by lift is / are 2.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 17m (19yd) from the main entrance.
- The accessible toilet is located to the right of the ticket office.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 145cm x 174cm (4ft 9in x 5ft 9in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 66cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.