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Lee Valley VeloPark

Queen Elizabeth Olympic Park, 51 Abercrombie Road, Stratford, London, E20 3AB

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About this venue

Visit Lee Valley VeloPark on Queen Elizabeth Park. Choose from four different cycling disciplines - track cycling, racing the road circuit, tackling mountain bike trails or riding the berms on the re-modelled Olympic BMX track. Taster sessions in all four of our disciplines led by qualified coaches are also available. Everyone is invited to experience this world class, inspirational venue.

Access Guide

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Introduction

  • Services / facilities within the building include the Velodrome Track and Cafe.
  • Services / facilities within the grounds include a 1 Mile Road Circuit, BMX Circuit and Mountain Bike Trails.
  • Comments View
    • The Lee Valley Velopark is located in the north part of the Queen Elizabeth Olympic Park.
    • For more information about the Queen Elizabeth Olympic Park please view the separate access guide.
    • Parking is strictly for Lee Valley VeloPark visitors only.

Opening Times

  • Monday 09:00 - 21:00.
  • Tuesday 09:00 - 22:00.
  • Wednesday 09:00 - 21:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 20:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.
  • Comments View
    • Opening times are subject to change or closure due to events. To avoid disappointment, please check the website or contact the venue prior to a visit.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Stratford.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Stratford International and Stratford.
  • The nearest underground station is Stratford.
  • Comments View
    • The nearest DLR station is Stratford International.
    • The nearest Overground station is Stratford.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located outside the main entrance to the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 500cm (12ft 10in x 16ft 5in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 72m (78yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 275cm (9ft).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 250cm (8ft 2in).

Outside Access (Concourse Entrance - Events)

  • This information is for the entrance located along the concourse.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 100cm (3ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is / are single.
    • The width of the door opening is 120cm (3ft 11in).
  • Comments View
    • There are 3 similar entrances around the venue that go into the concourse.
    • These entrances are mainly used for events taking place.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the café/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 30m (32yd 2ft) from the lift.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 65cm (2ft 2in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.
  • Comments View
    • Only food and drink purchased from Lee Valley VeloPark can be consumed within the venue.
    • During ticketed events, spectators can apply for a medical dietary requirement exemption with the venue directly or with the event hirer.
    • Spectators with insulin kits along with a reasonable number of sugary tablets/sweets to manage their condition in case of an emergency are not required to obtain medical exemption.

Sports Ground (Accessible Viewing)

  • Non-Segregated Seating View
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • There is access by lift.
    • Wheelchair seating is located along row 9.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 8m (8yd 2ft).
    • The accessible toilet is located along the concourse.
    • There is not an audio description service.
  • Comments View
    • The number of designated spaces can be adjusted depending on events taking places.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (Main)

  • There is a lift for public use.
  • The lift is located opposite reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 155cm x 205cm (5ft 1in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Platform Lift Track Level)

  • There is a lift for public use.
  • The lift is located on the track level.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are the track centre and ground floor.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which may be difficult to open to on the ground floor.
  • The lift is approximately 40m (43yd 2ft) from the entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 93cm (3ft 1in).
  • The dimensions of the lift are 122cm x 155cm (4ft x 5ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Velodrome Track)

  • There is a lift for public use.
  • The lift is located along the changing rooms corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG and G.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 150cm x 230cm (4ft 11in x 7ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Level Change (Velodrome Track)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the lower level leading from the changing room corridor.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the changing room corridor to velodrome track corridor.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.
  • Comments View
    • There is an additional 15+ steps leading up to the velodrome track.
    • The steps are medium height and clearly marked.
    • The ramp overcomes the steps.

Accessible Toilet (Concourse - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the designated seating.
    • This accessible toilet is located along the concourse.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There are 7 similar accessible toilets located around the concourse.
    • The lateral transfer spaces vary from left to right.

Accessible Toilet (Concourse - Transfer Both Sides)

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the designated seating.
    • This accessible toilet is located along the concourse.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 260cm x 370cm (8ft 6in x 12ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 75cm.
    • The lateral transfer space on the right is 250cm.
    • There are dropdown rails on both sides of the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.

Accessible Toilet (Velodrome Track - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Velodrome Track lift.
    • This accessible toilet is located next to the track centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet (Changing Rooms - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
    • This accessible toilet is located along the changing rooms corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 220cm x 240cm (7ft 3in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There are similar accessible toilets in the 5 changing room areas.

Accessible Shower (Changing Rooms)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located along the corridor.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 47cm (1ft 7in).
  • Other facilities available include; dropdown rails.
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • There is a similar accessible shower in the standard showers.

Standard Toilet(s) (Concourse)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located along the concourse.
    • The female toilet(s) is/are approximately 12m (13yd 4in) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the concourse.
    • The male toilet(s) is/are approximately 14m (15yd 11in) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the male toilets are good.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 45m (49yd 8in) from the main entrance.
  • The standard changing room(s) is/are approximately 40m (43yd 2ft) from the reception desk.
  • The standard changing room(s) surveyed is/are located along the ground floor corridor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are several changing rooms located along the ground floor.
    • There is level access to the velodrome track lift, the mountain bike course, road circuit and BMX course from them.

Standard Shower

  • Shower facilities are available.
  • The shower(s) surveyed is/are located in the standard changing rooms.
  • There is level access to the shower facilities.

Parent and Baby Room (Concourse)

  • There is a parent and baby room for public use.
  • The parent and baby room is located next to the standard female toilets on the concourse.
  • The parent and baby room is approximately 14m from the concourse.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 75cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located Grass to the side of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • There are tandem bikes available with trained pilots if necessary.
    • For adapted bikes please contact the venue for more information.