Access Guide
Introduction
- Related link Queen Elizabeth Olympic Park.
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Comments
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- For more information about access around the Queen Elizabeth Olympic Park please view the access guide for the park.
Opening Tmes
- The orbit is generally open every weekday 11:00-17:00 and weekends 10:00-18:00.
- Customers are advised to contact the venue in regards to booking tickets.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Stratford.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Stratford International and Stratford.
- The nearest underground station is Stratford.
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Comments
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- The nearest DLR station is Stratford.
- The nearest overground station is Stratford.
Parking (Blue Badge)
- The venue does have its own car park.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 8 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 670cm (12ft 2in x 21ft 12in).
- The nearest designated bay is 60m (65yd 1ft) from the Ticket Office.
- The furthest designated bay is 100m (109yd 1ft) from the Ticket Office.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
- The drop off point is located next to the designated blue badge spaces.
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Comments
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- This car park is for the use of Blue Badge holders only.
- Access to the parking is via Loop Road.
- During events taking place at the venue, the parking can be either limited or not available.
- There is alternative parking available around the Queen Elizabeth Olympic Park.
- Please view the access guide for more information.
Outside Access (Reception and Ticket Office)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 100cm (3ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 150cm (4ft 11in).
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Comments
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- The second set of doors are located after the turnstiles.
Reception (Ticket Office)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Outside Access (Main Exit)
- This information is for the entrance located behind the Orbit.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 115cm (3ft 9in) wide.
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Comments
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- The entrance overcomes the turnstiles.
- There is a member of staff to provide assitance when needed.
Other Floors (Orbit)
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Comments
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- There is a moderate ramp leading up to the steps.
Lift
- There is a lift for public use.
- The lift is located beneath the Orbit.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Staff do not need to be notified for use of the lift.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 160cm x 210cm (5ft 3in x 6ft 11in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There is a member of staff located in the lift to provide assitance and information about the orbit.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There are members of staff located outside the lift on the ground level, inside the lift, and on the lower and upper platforms to provide assitance.
- There is a lowered touch screen on the lower platform, there is accessible software on the touch screen and a member of staff can provide assitance.
- There is a tactile model of the ArcelorMittal Orbit on the upper platform.
- Due to fire evacuation procedures, only 3 wheelchair users can be allowed on the platforms at any one time.
Outside Access (Upper Platform Balcony Entrance)
- This information is for the entrance located on the upper platform.
- There is level access into the venue.
- Level access is via lift.
- The main doors open automatically.
- The doors are single width.
- The door opening is 75cm (2ft 6in) wide.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the lift.
- The accessible toilet is located at the side of the lower platform.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is not a unisex toilet.
- There is a male facility.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 150cm (4ft 11in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a similar accessible toilet in the female standard toilets with the lateral transfer space on the right.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the lower platform.
- The female and male toilets are 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.