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ArcelorMittal Orbit

Queen Elizabeth Olympic Park, 3 Thornton Street, Stratford, London, E20 2AD

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About this venue

See all of London from the UK’s tallest sculpture, and ride on the world’s longest and tallest tunnel slide Created by Anish Kapoor and Cecil Balmond, the magnificent looping structure of the ArcelorMittal Orbit is an iconic symbol of Queen Elizabeth Olympic Park and the London 2012 Games. It’s the best place to see the sweeping panorama of the city

Access Guide

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Introduction

  • Comments View
    • For more information about access around the Queen Elizabeth Olympic Park please view the access guide for the park.

Opening Tmes

  • The orbit is generally open every weekday 11:00-17:00 and weekends 10:00-18:00.
  • Customers are advised to contact the venue in regards to booking tickets.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Stratford.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Stratford International and Stratford.
  • The nearest underground station is Stratford.
  • Comments View
    • The nearest DLR station is Stratford.
    • The nearest overground station is Stratford.

Parking (Blue Badge)

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 670cm (12ft 2in x 21ft 12in).
  • The nearest designated bay is 60m (65yd 1ft) from the Ticket Office.
  • The furthest designated bay is 100m (109yd 1ft) from the Ticket Office.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located next to the designated blue badge spaces.
  • Comments View
    • This car park is for the use of Blue Badge holders only.
    • Access to the parking is via Loop Road.
    • During events taking place at the venue, the parking can be either limited or not available.
    • There is alternative parking available around the Queen Elizabeth Olympic Park.
    • Please view the access guide for more information.

Outside Access (Reception and Ticket Office)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 100cm (3ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).
  • Comments View
    • The second set of doors are located after the turnstiles.

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Outside Access (Main Exit)

  • This information is for the entrance located behind the Orbit.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 115cm (3ft 9in) wide.
  • Comments View
    • The entrance overcomes the turnstiles.
    • There is a member of staff to provide assitance when needed.

Other Floors (Orbit)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There is a moderate ramp leading up to the steps.

Lift

  • There is a lift for public use.
  • The lift is located beneath the Orbit.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 115cm (3ft 9in).
  • The dimensions of the lift are 160cm x 210cm (5ft 3in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There is a member of staff located in the lift to provide assitance and information about the orbit.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are members of staff located outside the lift on the ground level, inside the lift, and on the lower and upper platforms to provide assitance.
    • There is a lowered touch screen on the lower platform, there is accessible software on the touch screen and a member of staff can provide assitance.
    • There is a tactile model of the ArcelorMittal Orbit on the upper platform.
    • Due to fire evacuation procedures, only 3 wheelchair users can be allowed on the platforms at any one time.

Outside Access (Upper Platform Balcony Entrance)

  • This information is for the entrance located on the upper platform.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 75cm (2ft 6in) wide.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 15m (16yd 1ft) from the lift.
    • The accessible toilet is located at the side of the lower platform.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • There is a male facility.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a similar accessible toilet in the female standard toilets with the lateral transfer space on the right.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.