Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Stratford.
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Stratford / Stratford International.
- The nearest underground station is Stratford (Jubilee and Central Lines ).
- The venue is in a shopping mall.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Westfield Car Park B.
- The car park is located beneath the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Public Car Parks.
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- Car park websitehttp://www.uk.westfield.com/stratfordcity/getting-here/getting-there-car.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is a lift directly from the car park to the casino entrance on level 3.
Outside Access (Accessible Entrance)
- This information is for the entrance located on The Street pedestrianised area within Westfield shopping centre.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 94cm (3ft 1in) wide.
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Comments
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- This entrance is bypassed if arriving at the casino by lift directly from the car park.
Lift
- There is a lift for public use.
- The lift is located ahead after the accessible entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are P1-P2-G-3.
- The lift is 4m (4yd 1ft) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 170cm x 215cm (5ft 7in x 7ft 1in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- P1 and P2 levels are to the car park.
- On the third floor the lift opens directly into the casino with no further doors.
Outside Access (Westfield Mall Entrance)
- This information is for the entrance located on level 2 of the mall.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 250cm (8ft 2in) wide.
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Comments
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- This entrance is only available during mall opening times.
Level Change (Westfield Mall Entrance)
- There are escalators only to access the casino in this location.
- The escalator steps are clearly marked.
- The top and bottom of the escalator is not clearly marked.
- The escalators open directly into the gaming area.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Clary's)
- The following information is for the restaurant/bar.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (3yd 10in) from the restaurant entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic cups are available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
- Menus are hand held only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Food and drinks can also be ordered from staff to be brought to the gaming tables.
Eating and Drinking (Sky Bar)
- The following information is for the bar.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 15m (16yd 1ft) from the lift.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is meals and snacks.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (10yd 2ft) from the lift.
- The accessible toilet is located to the left of the gaming area after the lift.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 77cm (2ft 6in).
- There is not a dropdown rail.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are not available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left of the gaming area after the lift.
- The female and male toilets are 11m (12yd 1in) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located There is'nt anywhere for assistance dog's to go to the toilet.
- A member of staff trained in BSL skills is not generally on duty.
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Comments
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- Casino customers must be over 18.
- Photo ID is required for customers who are or appear to be under 25.