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Aspers Casino Westfield Stratford City

312 The Loft, Westfield Stratford City, Stratford, London, E20 1ET

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Stratford.
  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Stratford / Stratford International.
  • The nearest underground station is Stratford (Jubilee and Central Lines ).
  • The venue is in a shopping mall.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Accessible Entrance)

  • This information is for the entrance located on The Street pedestrianised area within Westfield shopping centre.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.
  • Comments View
    • This entrance is bypassed if arriving at the casino by lift directly from the car park.

Lift

  • There is a lift for public use.
  • The lift is located ahead after the accessible entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are P1-P2-G-3.
  • The lift is 4m (4yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 170cm x 215cm (5ft 7in x 7ft 1in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • P1 and P2 levels are to the car park.
    • On the third floor the lift opens directly into the casino with no further doors.

Outside Access (Westfield Mall Entrance)

  • This information is for the entrance located on level 2 of the mall.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 250cm (8ft 2in) wide.

Level Change (Westfield Mall Entrance)

  • There are escalators only to access the casino in this location.
  • The escalator steps are clearly marked.
  • The top and bottom of the escalator is not clearly marked.
  • The escalators open directly into the gaming area.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Clary's)

  • The following information is for the restaurant/bar.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.
  • Menus are hand held only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Food and drinks can also be ordered from staff to be brought to the gaming tables.
  • Opening Times View
    • Monday 17:00 - 03:00.
    • Tuesday 17:00 - 03:00.
    • Wednesday 17:00 - 03:00.
    • Thursday 17:00 - 03:00.
    • Friday 12:00 - 03:00.
    • Saturday 12:00 - 03:00.
    • Sunday 17:00 - 03:00.

Eating and Drinking (Sky Bar)

  • The following information is for the bar.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the lift.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 100cm (3ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is meals and snacks.
  • Opening Times View
    • Monday 16:00 - 02:00.
    • Tuesday 16:00 - 02:00.
    • Wednesday 16:00 - 02:00.
    • Thursday 16:00 - 02:00.
    • Friday 12:00 - 04:00.
    • Saturday 12:00 - 04:00.
    • Sunday 16:00 - 02:00.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (10yd 2ft) from the lift.
    • The accessible toilet is located to the left of the gaming area after the lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is not a dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located There is'nt anywhere for assistance dog's to go to the toilet.
  • A member of staff trained in BSL skills is not generally on duty.
  • Comments View
    • Casino customers must be over 18.
    • Photo ID is required for customers who are or appear to be under 25.