Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Plaistow.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is West Ham.
- The nearest underground station is Plaistow.
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Comments
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- The nearest DLR station is West Ham.
Opening Times
- Monday 10:00 - 21:30.
- Tuesday 10:00 - 21:30.
- Wednesday 10:00 - 21:30.
- Thursday 10:00 - 21:30.
- Friday 10:00 - 23:30.
- Saturday 10:00 - 23:30.
- Sunday 10:00 - 22:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 640cm (11ft 10in x 20ft 12in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 190cm (6ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are light.
- The door opening is 190cm (6ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the side of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the left going up.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk does not have a lowered section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are other halls.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is Braille, pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 3m (3yd 10in) from the main entrance.
- The accessible toilet is located at the front of the venue.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 270cm x 170cm (8ft 10in x 5ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 200cm (6ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 130cm (4ft 3in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 90cm (2ft 11in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the venue.
- The female and male toilets are 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.