You are on Introduction (DLR Services). Skip to the next section.

Introduction (DLR Services)

• Related link TFL Accessibility Guides.
• Https://tfl.gov.uk/forms/12387.aspx

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• Comments View
  • The Docklands Light Railway (DLR) is a fully accessible public transport network with step-free access into all stations.
  • TFL produce a range of accessibility guides including audio guides and large print maps showing step-free routes and the location of toilets on the network.
  • Please see the link above to download or order guides.
  • Most DLR stations are not staffed.
  • Station buildings do not have doors or ticket barriers and are open 24 hours a day.
  • Train services are not 24 hours.
  • Please see link to TFL website for train operating times at each station.
  • Self-service ticket machines are available at each station.
  • Oyster cards, contactless payment cards and travel cards are accepted.
  • There is level access from platform to train at every station.
  • Wheelchair users are advised to reverse on and off the train to overcome any gap between the platform and the train.
  • Every train has a member of staff to assist customers.
  • There is a push button alarm call point on every platform, linked to a control centre.
  • The control centre can alert the staff on the train to customers waiting to board who will require assistance.
  • All platforms have some shelter and fixed seating with armrests.

You are on Location. Skip to the next section.

Location

• This venue is situated in West Beckton.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is Canning Town - Jubilee Line.

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• Comments View
  • The station is located beneath a roundabout on Royal Albert Way.
  • Access to the station is from Strait Road only.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Comments View
  • There is unrestricted on-street parking on the road outside the station entrance.

You are on Level Change (Access to Platforms). Skip to the next section.

Level Change (Access to Platforms)

• There is a ramp or slope to access this service.
• The ramp or slope is located from street level down to the platforms on both sides of the station.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the right going up.
• There are steps to access this area / service.
• The steps are located from street level to platform, on each side of the footbridge.
• There is / are 12 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on the left going up.
• The ramp/slope does bypass the step(s).

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• Comments View
  • There are two mirror image ramps and staircases to each platform, located either side of the footbridge.
  • The ramp is in two sections with a landing halfway.
  • The second section of the ramp has the handrail on the opposite side.

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• The train companies operating from within this station are DLR - Beckton branch.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1-2.
• Comments View
  • Self-service ticket machines are located on both platforms.

You are on Level Change (Footbridge to Platform 2). Skip to the next section.

Level Change (Footbridge to Platform 2)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the footbridge.
• The ramp or slope is permanent.
• The ramp does not have handrails.

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• Comments View
  • The footbridge links the street levels on both sides of the station.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1-2.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff are Text Relay aware.