You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Forest Gate.
• The nearest underground station is East Ham.
• The nearest DLR station is Stratford.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 19:00.
• Tuesday 09:00 - 19:00.
• Wednesday 08:30 - 19:00.
• Thursday 08:30 - 20:30.
• Friday 08:30 - 19:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a strip of standard on street parking located on Birchdale Road.

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Front Entrance). Skip to the next section.

Level Change (Front Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.
• The width of the ramp or slope is 100cm (3ft 3in).

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are light.
• The door opening is 90cm (2ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are light.
  • The door opening is 80cm (2ft 7in) wide.

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.
• The width of the ramp or slope is 100cm (3ft 3in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the side entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the side entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 140cm x 240cm (4ft 7in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Home visits / services are available.