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Chandos Community Centre

Colegrave Road, Stratford, London, E15 1DZ

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Access Guide

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Introduction

  • Services / facilities within the building include a main hall with a stage and a small hall.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Stratford.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Maryland.
  • The nearest underground station is Leyton.

Opening Times

  • Monday 09:30 - 13:30.
  • Tuesday 09:30 - 13:30.
  • Wednesday 09:30 - 13:30.
  • Thursday 09:30 - 13:30.
  • Friday 09:30 - 13:30.
  • Saturday 09:30 - 13:30.
  • Sunday 09:30 - 13:30.
  • Comments View
    • The venue may be open weekends dependingon bookings and events taking place.

Evening opening times

  • The centre is open on Wednesday, Friday and Sunday evening. From 19.00-23.00.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 460cm x 450cm (15ft 1in x 14ft 9in).
  • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically (towards you).
  • The doors are single width.
  • The door opening is 104cm (3ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 161cm (5ft 3in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There are not steps to access this area / service.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is not available only on request.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the bar.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the bar entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 105cm (3ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial and Braille signage on or near the toilet door.
    • The accessible toilet is 8m (8yd 2ft) from the main entrance.
    • The accessible toilet is located in the centre of the venue.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 252cm x 206cm (8ft 3in x 6ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
  • Baby Change Facilities View
    • Inside the venue, there is level access to the baby change facility.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.