You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include
  Ground Floor: pools, sports hall, clmbing wall, creche, softplay party room
  First Floor: fitness suite
  First Floor Mezzanine:spin studio, studio, sauna, steam room and jacuzzi.

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• Comments View
  • Also within the building is Leaside Food Academy, linked to Newham College.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in East Ham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Manor Park.
• The nearest underground station is East Ham.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 22:00.
• Tuesday 07:00 - 22:00.
• Wednesday 07:00 - 22:00.
• Thursday 07:00 - 22:00.
• Friday 07:00 - 22:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park is at the front of the venue.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 3 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
• The nearest designated bay is 20m (21yd 2ft) from the main entrance.
• The furthest designated bay is 16m (17yd 1ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• The car park surface is tarmac.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The dropped kerb does not have tactile paving.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • From the Blue Badge parking bays, pedestrians have to cross a speed bump to reach the entrance.
  • At the time of our visit (September 2014) the car park was temporarily closed due to building works.
  • This work was expected to take about 3 weeks.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 113cm (3ft 8in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 8m (8yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are bright.

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• Comments View
  • There is one 100cm wide barrier to the right of the reception desk.
  • Standard barriers are 50cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • The pictures show the foyer, climbing facility, soft play room and part of the sports hall.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • There are three pools: main pool, teaching pool and fun splash pool linked to the slides.
  • The hoist can serve both the main and teaching pools.
  • The pool hoist can also be used with the mobile changing benches from the accessible changing rooms.

You are on Level Change (Pool Spectator Seating). Skip to the next section.

Level Change (Pool Spectator Seating)

• There are steps to access this area / service.
• The steps are located from the ground floor to the bottom of the tiered seating area.
• There is / are 6 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The tiered seating rises up in medium steps.
  • This area overlooks the large pool.
  • There is level access to poolside seating overlooking the teaching pool.

You are on Changing Places (Wet Changing). Skip to the next section.

Changing Places (Wet Changing)

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• Location and access View
  • The facility is located within the family / accessible wet changing area.
  • The facility is 75m (82yd 1in) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 205cm x 430cm (6ft 9in x 14ft 1in).
  • The facility changing bench height is fixed.
  • The facility changing bench is free standing.
  • The length of the bench is 200cm (6ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook.
  • The facility toilet is corner.
  • The transfer space on the left as you face the toilet is 370cm (12ft 2in).
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rails are on the left.
  • The type of sink is fixed.
  • Wall mounted hand rails are available at the sink.
  • As you face the sink, rails are available on the left.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is available.
  • It is a push button style alarm.
• Comments View
  • The changing table is wheeled and can be taken to the poolside and used with the pool hoist.
  • There is a second changing place also within the wet changing area (picture 2).
  • A Radar key is needed for this room.
  • This room uses a powered mobile hoist which may be stored in the adjacent room.
  • The store room is also locked with a Radar key.
  • The moveable bench can be used in the wheel in shower area in both rooms.
  • There is a peninsular toilet with a 68cm transfer space to the left and 300cm to the right.

You are on Accessible Changing Room (Wet Changing). Skip to the next section.

Accessible Changing Room (Wet Changing)

• There is a Changing Places facility available.
• There are accessible changing rooms available.
• The accessible changing rooms are located within the family wet changing area.
• The accessible changing room is 80m (87yd 1ft) from the main entrance.
• The accessible changing room is 10m (10yd 2ft) from the teaching pool.
• The dimensions of the accessible changing room are 220cm x 180cm (7ft 3in x 5ft 11in).
• The facilities available in the accessible changing room are a wheel in shower and handrails.
• There is level access to the changing room.

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• Comments View
  • In addition to the Changing Places there are 4 similar size accessible/ family changing rooms.
  • These have a wheel-in shower which is fixed height and without seating in the shower area.
  • One of the wet chairs can be used if required.
  • Three rooms have flip down seats in the dry area.
  • One has an accessible toilet in the same room.
  • There are accessible lockers in the circulation spaces in this area.
  • Alarms are push button type.

You are on Standard Changing Room (Wet Changing). Skip to the next section.

Standard Changing Room (Wet Changing)

• There are standard changing rooms available.
• The standard changing room is 60m (65yd 1ft) from the main entrance.
• The standard changing room is 54m (59yd 2in) from the reception desk.
• The standard changing room is 4m (4yd 1ft) from the poolside.
• The standard changing rooms are located to the right after reception, past the poolside.
• There is level access to the standard changing rooms.

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• Comments View
  • There are separate male, female and family /accessible changing areas.

You are on Standard Shower (Wet Changing). Skip to the next section.

Standard Shower (Wet Changing)

• There are standard level access shower facilities available.
• The showers are located within the family/ acccessible and male and female pool changing areas.
• There is level access to the services from the shower facilities.

You are on Accessible Changing Room (Dry Changing). Skip to the next section.

Accessible Changing Room (Dry Changing)

• There are accessible changing rooms available.
• The accessible changing rooms are located off the corridor leading to the sports hall.
• The accessible changing room is 50m (54yd 2ft) from the main entrance.
• The accessible changing room is 8m (8yd 2ft) from the sports hall.
• The accessible changing room is 45m (49yd 8in) from the reception desk.
• The dimensions of the accessible changing room are 285cm x 190cm (9ft 4in x 6ft 3in).
• The facilities available in the accessible changing room are a wheel in shower and handrails.
• Other facilities available are accessible toilet in the same room.
• There is level access to the changing room.

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• Comments View
  • There are 3 lockers within reach of a wheelchair user in the room.

You are on Accessible Shower (Dry Changing). Skip to the next section.

Accessible Shower (Dry Changing)

• Accessible shower facilities are available.
• The showers are located in the accessible changing room.
• The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
• The height of the seat is 52cm (1ft 8in).
• There is level access to the services from the shower facilities.

You are on Standard Changing Room (Dry Changing). Skip to the next section.

Standard Changing Room (Dry Changing)

• There are standard changing rooms available.
• The standard changing room is 40m (43yd 2ft) from the main entrance.
• The standard changing room is 35m (38yd 10in) from the reception desk.
• The standard changing room is 5m (5yd 1ft) from the sports hall.
• The standard changing rooms are located off the ground floor corridor, near the sports hall.
• There is level access to the standard changing rooms.

You are on Standard Shower (Dry Changing Areas). Skip to the next section.

Standard Shower (Dry Changing Areas)

• There are standard level access shower facilities available.
• The showers are located within the male and female dry changing rooms.
• There is level access to the services from the shower facilities.

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• Comments View
  • There is also a wheel in shower within the accessible toilets in these areas .
  • This shower has a fixed head and no seating.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • These stairs are located in the foyer.
  • The main lift overcomes these stairs.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located to the right of reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 104cm x 135cm (3ft 5in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 3m (3yd 10in) from the lift.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 90cm (2ft 11in) wide.
• IFI Accredited Fitness Suite View
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is Reps3.
  • Equipment suitable for mobility or sensory impaired users includes free weights , cardio machine, handbike, powerplate.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Access to Studios and Health Suite). Skip to the next section.

Level Change (Access to Studios and Health Suite)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the studio level down to the health suite.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The ramp does not have handrails.
• There are steps to access this area / service.
• The steps are located from the walkway to the studio level.
• There is / are 7 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.
• The lift does bypass the steps.
• The lift does not bypass the ramp.

You are on Lift (Access to Studios and Health Suite). Skip to the next section.

Lift (Access to Studios and Health Suite)

• There is a lift for public use.
• The lift is located from the mezzanine walkway to the studios.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is 20m (21yd 2ft) from the main lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 110cm x 143cm (3ft 7in x 4ft 8in).
• There are separate entry and exit doors in the lift.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The platform lift opens directly into the spin studio.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the main entrance.
  • The accessible toilet is located ahead, in the corridor beyond reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from staff.
  • The door opens sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 152cm x 190cm (4ft 12in x 6ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 120cm (3ft 11in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Comments View
  • There are further accessible toilets in the fitness suite, near the health suite (picture 1), creche (picture 2), and in all changing areas.
  • All accessible toilets have sliding bi-fold doors.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the ground floor, ahead after reception.
  • The female and male toilets are 18m (19yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the wet changing rooms.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are additional standard male and female toilets at studio level and in the male and female wet and dry changing rooms.
  • There are additional baby change benches in some of the family changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.

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• Comments View
  • There are vending machines in the foyer.
  • Two have controls within 120cm.