Access Guide
Introduction
- Services / facilities within the building include
Ground Floor: pools, sports hall, clmbing wall, creche, softplay party room
First Floor: fitness suite
First Floor Mezzanine:spin studio, studio, sauna, steam room and jacuzzi.
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Comments
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- Also within the building is Leaside Food Academy, linked to Newham College.
Location
- The venue is situated within the centre of the town.
- This venue is situated in East Ham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Manor Park.
- The nearest underground station is East Ham.
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
- The nearest designated bay is 20m (21yd 2ft) from the main entrance.
- The furthest designated bay is 16m (17yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- From the Blue Badge parking bays, pedestrians have to cross a speed bump to reach the entrance.
- At the time of our visit (September 2014) the car park was temporarily closed due to building works.
- This work was expected to take about 3 weeks.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 113cm (3ft 8in) wide.
Reception
- The desk is 8m (8yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are bright.
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Comments
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- There is one 100cm wide barrier to the right of the reception desk.
- Standard barriers are 50cm.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- The pictures show the foyer, climbing facility, soft play room and part of the sports hall.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There are three pools: main pool, teaching pool and fun splash pool linked to the slides.
- The hoist can serve both the main and teaching pools.
- The pool hoist can also be used with the mobile changing benches from the accessible changing rooms.
Level Change (Pool Spectator Seating)
- There are steps to access this area / service.
- The steps are located from the ground floor to the bottom of the tiered seating area.
- There is / are 6 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The tiered seating rises up in medium steps.
- This area overlooks the large pool.
- There is level access to poolside seating overlooking the teaching pool.
Changing Places (Wet Changing)
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Location and access
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- The facility is located within the family / accessible wet changing area.
- The facility is 75m (82yd 1in) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The dimensions of the facility are 205cm x 430cm (6ft 9in x 14ft 1in).
- The facility changing bench height is fixed.
- The facility changing bench is free standing.
- The length of the bench is 200cm (6ft 7in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook.
- The facility toilet is corner.
- The transfer space on the left as you face the toilet is 370cm (12ft 2in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on the left.
- The type of sink is fixed.
- Wall mounted hand rails are available at the sink.
- As you face the sink, rails are available on the left.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
- It is a push button style alarm.
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Comments
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- The changing table is wheeled and can be taken to the poolside and used with the pool hoist.
- There is a second changing place also within the wet changing area (picture 2).
- A Radar key is needed for this room.
- This room uses a powered mobile hoist which may be stored in the adjacent room.
- The store room is also locked with a Radar key.
- The moveable bench can be used in the wheel in shower area in both rooms.
- There is a peninsular toilet with a 68cm transfer space to the left and 300cm to the right.
Accessible Changing Room (Wet Changing)
- There is a Changing Places facility available.
- There are accessible changing rooms available.
- The accessible changing rooms are located within the family wet changing area.
- The accessible changing room is 80m (87yd 1ft) from the main entrance.
- The accessible changing room is 10m (10yd 2ft) from the teaching pool.
- The dimensions of the accessible changing room are 220cm x 180cm (7ft 3in x 5ft 11in).
- The facilities available in the accessible changing room are a wheel in shower and handrails.
- There is level access to the changing room.
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Comments
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- In addition to the Changing Places there are 4 similar size accessible/ family changing rooms.
- These have a wheel-in shower which is fixed height and without seating in the shower area.
- One of the wet chairs can be used if required.
- Three rooms have flip down seats in the dry area.
- One has an accessible toilet in the same room.
- There are accessible lockers in the circulation spaces in this area.
- Alarms are push button type.
Standard Changing Room (Wet Changing)
- There are standard changing rooms available.
- The standard changing room is 60m (65yd 1ft) from the main entrance.
- The standard changing room is 54m (59yd 2in) from the reception desk.
- The standard changing room is 4m (4yd 1ft) from the poolside.
- The standard changing rooms are located to the right after reception, past the poolside.
- There is level access to the standard changing rooms.
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Comments
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- There are separate male, female and family /accessible changing areas.
Standard Shower (Wet Changing)
- There are standard level access shower facilities available.
- The showers are located within the family/ acccessible and male and female pool changing areas.
- There is level access to the services from the shower facilities.
Accessible Changing Room (Dry Changing)
- There are accessible changing rooms available.
- The accessible changing rooms are located off the corridor leading to the sports hall.
- The accessible changing room is 50m (54yd 2ft) from the main entrance.
- The accessible changing room is 8m (8yd 2ft) from the sports hall.
- The accessible changing room is 45m (49yd 8in) from the reception desk.
- The dimensions of the accessible changing room are 285cm x 190cm (9ft 4in x 6ft 3in).
- The facilities available in the accessible changing room are a wheel in shower and handrails.
- Other facilities available are accessible toilet in the same room.
- There is level access to the changing room.
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Comments
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- There are 3 lockers within reach of a wheelchair user in the room.
Accessible Shower (Dry Changing)
- Accessible shower facilities are available.
- The showers are located in the accessible changing room.
- The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
- The height of the seat is 52cm (1ft 8in).
- There is level access to the services from the shower facilities.
Standard Changing Room (Dry Changing)
- There are standard changing rooms available.
- The standard changing room is 40m (43yd 2ft) from the main entrance.
- The standard changing room is 35m (38yd 10in) from the reception desk.
- The standard changing room is 5m (5yd 1ft) from the sports hall.
- The standard changing rooms are located off the ground floor corridor, near the sports hall.
- There is level access to the standard changing rooms.
Standard Shower (Dry Changing Areas)
- There are standard level access shower facilities available.
- The showers are located within the male and female dry changing rooms.
- There is level access to the services from the shower facilities.
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Comments
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- There is also a wheel in shower within the accessible toilets in these areas .
- This shower has a fixed head and no seating.
Other Floors (Main Stairs)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Comments
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- These stairs are located in the foyer.
- The main lift overcomes these stairs.
Lift (Main Lift)
- There is a lift for public use.
- The lift is located to the right of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 104cm x 135cm (3ft 5in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 3m (3yd 10in) from the lift.
- There is level access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The doors are heavy.
- The opening is 90cm (2ft 11in) wide.
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IFI Accredited Fitness Suite
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- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is Reps3.
- Equipment suitable for mobility or sensory impaired users includes free weights , cardio machine, handbike, powerplate.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Access to Studios and Health Suite)
- There is a ramp or slope to access this service.
- The ramp or slope is located from the studio level down to the health suite.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The ramp does not have handrails.
- There are steps to access this area / service.
- The steps are located from the walkway to the studio level.
- There is / are 7 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the steps.
- The lift does not bypass the ramp.
Lift (Access to Studios and Health Suite)
- There is a lift for public use.
- The lift is located from the mezzanine walkway to the studios.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 20m (21yd 2ft) from the main lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 110cm x 143cm (3ft 7in x 4ft 8in).
- There are separate entry and exit doors in the lift.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The platform lift opens directly into the spin studio.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the main entrance.
- The accessible toilet is located ahead, in the corridor beyond reception.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from staff.
- The door opens sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 152cm x 190cm (4ft 12in x 6ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 120cm (3ft 11in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Comments
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- There are further accessible toilets in the fitness suite, near the health suite (picture 1), creche (picture 2), and in all changing areas.
- All accessible toilets have sliding bi-fold doors.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the ground floor, ahead after reception.
- The female and male toilets are 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the wet changing rooms.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There are additional standard male and female toilets at studio level and in the male and female wet and dry changing rooms.
- There are additional baby change benches in some of the family changing rooms.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
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Comments
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- There are vending machines in the foyer.
- Two have controls within 120cm.