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East Ham Leisure Centre

324 Barking Road, East Ham, London, E6 2RT

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Access Guide

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Introduction

  • Services / facilities within the building include
    Ground Floor: pools, sports hall, clmbing wall, creche, softplay party room
    First Floor: fitness suite
    First Floor Mezzanine:spin studio, studio, sauna, steam room and jacuzzi.
  • Comments View
    • Also within the building is Leaside Food Academy, linked to Newham College.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in East Ham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Manor Park.
  • The nearest underground station is East Ham.

Opening Times

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 22:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The furthest designated bay is 16m (17yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • From the Blue Badge parking bays, pedestrians have to cross a speed bump to reach the entrance.
    • At the time of our visit (September 2014) the car park was temporarily closed due to building works.
    • This work was expected to take about 3 weeks.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 113cm (3ft 8in) wide.

Reception

  • The desk is 8m (8yd 2ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are bright.
  • Comments View
    • There is one 100cm wide barrier to the right of the reception desk.
    • Standard barriers are 50cm.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the fitness suite.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • The pictures show the foyer, climbing facility, soft play room and part of the sports hall.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There are three pools: main pool, teaching pool and fun splash pool linked to the slides.
    • The hoist can serve both the main and teaching pools.
    • The pool hoist can also be used with the mobile changing benches from the accessible changing rooms.

Level Change (Pool Spectator Seating)

  • There are steps to access this area / service.
  • The steps are located from the ground floor to the bottom of the tiered seating area.
  • There is / are 6 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • The tiered seating rises up in medium steps.
    • This area overlooks the large pool.
    • There is level access to poolside seating overlooking the teaching pool.

Changing Places (Wet Changing)

  • Location and access View
    • The facility is located within the family / accessible wet changing area.
    • The facility is 75m (82yd 1in) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 205cm x 430cm (6ft 9in x 14ft 1in).
    • The facility changing bench height is fixed.
    • The facility changing bench is free standing.
    • The length of the bench is 200cm (6ft 7in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 370cm (12ft 2in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on the left.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on the left.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
    • It is a push button style alarm.
  • Comments View
    • The changing table is wheeled and can be taken to the poolside and used with the pool hoist.
    • There is a second changing place also within the wet changing area (picture 2).
    • A Radar key is needed for this room.
    • This room uses a powered mobile hoist which may be stored in the adjacent room.
    • The store room is also locked with a Radar key.
    • The moveable bench can be used in the wheel in shower area in both rooms.
    • There is a peninsular toilet with a 68cm transfer space to the left and 300cm to the right.

Accessible Changing Room (Wet Changing)

  • There is a Changing Places facility available.
  • There are accessible changing rooms available.
  • The accessible changing rooms are located within the family wet changing area.
  • The accessible changing room is 80m (87yd 1ft) from the main entrance.
  • The accessible changing room is 10m (10yd 2ft) from the teaching pool.
  • The dimensions of the accessible changing room are 220cm x 180cm (7ft 3in x 5ft 11in).
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • There is level access to the changing room.
  • Comments View
    • In addition to the Changing Places there are 4 similar size accessible/ family changing rooms.
    • These have a wheel-in shower which is fixed height and without seating in the shower area.
    • One of the wet chairs can be used if required.
    • Three rooms have flip down seats in the dry area.
    • One has an accessible toilet in the same room.
    • There are accessible lockers in the circulation spaces in this area.
    • Alarms are push button type.

Standard Changing Room (Wet Changing)

  • There are standard changing rooms available.
  • The standard changing room is 60m (65yd 1ft) from the main entrance.
  • The standard changing room is 54m (59yd 2in) from the reception desk.
  • The standard changing room is 4m (4yd 1ft) from the poolside.
  • The standard changing rooms are located to the right after reception, past the poolside.
  • There is level access to the standard changing rooms.
  • Comments View
    • There are separate male, female and family /accessible changing areas.

Standard Shower (Wet Changing)

  • There are standard level access shower facilities available.
  • The showers are located within the family/ acccessible and male and female pool changing areas.
  • There is level access to the services from the shower facilities.

Accessible Changing Room (Dry Changing)

  • There are accessible changing rooms available.
  • The accessible changing rooms are located off the corridor leading to the sports hall.
  • The accessible changing room is 50m (54yd 2ft) from the main entrance.
  • The accessible changing room is 8m (8yd 2ft) from the sports hall.
  • The accessible changing room is 45m (49yd 8in) from the reception desk.
  • The dimensions of the accessible changing room are 285cm x 190cm (9ft 4in x 6ft 3in).
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • Other facilities available are accessible toilet in the same room.
  • There is level access to the changing room.
  • Comments View
    • There are 3 lockers within reach of a wheelchair user in the room.

Accessible Shower (Dry Changing)

  • Accessible shower facilities are available.
  • The showers are located in the accessible changing room.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
  • The height of the seat is 52cm (1ft 8in).
  • There is level access to the services from the shower facilities.

Standard Changing Room (Dry Changing)

  • There are standard changing rooms available.
  • The standard changing room is 40m (43yd 2ft) from the main entrance.
  • The standard changing room is 35m (38yd 10in) from the reception desk.
  • The standard changing room is 5m (5yd 1ft) from the sports hall.
  • The standard changing rooms are located off the ground floor corridor, near the sports hall.
  • There is level access to the standard changing rooms.

Standard Shower (Dry Changing Areas)

  • There are standard level access shower facilities available.
  • The showers are located within the male and female dry changing rooms.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There is also a wheel in shower within the accessible toilets in these areas .
    • This shower has a fixed head and no seating.

Other Floors (Main Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • These stairs are located in the foyer.
    • The main lift overcomes these stairs.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located to the right of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 104cm x 135cm (3ft 5in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 3m (3yd 10in) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 90cm (2ft 11in) wide.
  • IFI Accredited Fitness Suite View
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is Reps3.
    • Equipment suitable for mobility or sensory impaired users includes free weights , cardio machine, handbike, powerplate.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Level Change (Access to Studios and Health Suite)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the studio level down to the health suite.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • There are steps to access this area / service.
  • The steps are located from the walkway to the studio level.
  • There is / are 7 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.
  • The lift does not bypass the ramp.

Lift (Access to Studios and Health Suite)

  • There is a lift for public use.
  • The lift is located from the mezzanine walkway to the studios.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 20m (21yd 2ft) from the main lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 110cm x 143cm (3ft 7in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 15m (16yd 1ft) from the main entrance.
    • The accessible toilet is located ahead, in the corridor beyond reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 152cm x 190cm (4ft 12in x 6ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 120cm (3ft 11in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • There are further accessible toilets in the fitness suite, near the health suite (picture 1), creche (picture 2), and in all changing areas.
    • All accessible toilets have sliding bi-fold doors.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the ground floor, ahead after reception.
    • The female and male toilets are 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the wet changing rooms.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are additional standard male and female toilets at studio level and in the male and female wet and dry changing rooms.
    • There are additional baby change benches in some of the family changing rooms.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • Comments View
    • There are vending machines in the foyer.
    • Two have controls within 120cm.