You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a Trampoline Park, Stunt Box areas, Ninja Obstacle, Foam Pit, Battle Beams, 2 Cyber Towers, Dodgeball, Basketball, Lazer Maze, 100m Cave Maze, Climbing Wall, Party Rooms and a 30ft Ninja Slide.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is East Ham.
• The nearest underground station is East Ham.
• The nearest DLR station is Gallions Reach.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 12:00 - 20:30.
• Tuesday 12:00 - 20:30.
• Wednesday 12:00 - 20:30.
• Thursday 12:00 - 20:30.
• Friday 10:00 - 21:00.
• Saturday 10:00 - 22:00.
• Sunday 10:00 - 21:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of and beyond the entrance.
• There is/are 6 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located to the right of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 130cm (4ft 3in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 16m (17yd 1ft) from the accessible entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located to the left as you enter the trampoline area.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 24m (26yd 9in) from the accessible entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors (Main Staircase). Skip to the next section.

Other Floors (Main Staircase)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Stunt Box areas, 100m Cave Maze, Climbing Wall and a 30ft Ninja Slide.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 28m (30yd 1ft) from the accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 120cm x 160cm (3ft 11in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The lift was out of use at the time of the survey (January 2018).

You are on Trampoline Area - Ground Floor. Skip to the next section.

Trampoline Area - Ground Floor

• The ground floor area of the trampoline park contains a variety of different Trampolines, the Ninja Course, Basketball, Foam Pit, Battle Beam and the Lazer Maze.
• There is not level access to these areas.
• There are always multiple members of staff around to provide assistance.
• There is a path that leads through the majority of this area so a parent/carer can be near at all times.

You are on Level Change (Trampoline Area - Ground Floor). Skip to the next section.

Level Change (Trampoline Area - Ground Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located throughout the trampoline area.
• There is/are 4-8 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • Photograph 1 shows the steps that access the entire trampoline area.
  • Photograph 2 shows the steps that access the Ninja Course and the Lazer Maze from the main area.
  • Photograph 3 shows the steps that access the Foam Pit and the Battle Beams from the main area.

You are on Other Floors (Trampoline Area). Skip to the next section.

Other Floors (Trampoline Area)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • These stairs are located in the centre of the trampoline area.

You are on Trampoline Area - First Floor. Skip to the next section.

Trampoline Area - First Floor

• The first floor area of the trampoline park contains a variety of different Trampolines, Stunt Box areas, Ninja Slide, Seating Area and a Food Cart.
• There is not level access to these areas.
• There are always multiple members of staff around to provide assistance.
• There is a path that leads through the majority of this area so a parent/carer can be near at all times.

You are on Level Change (Trampoline Area - First Floor). Skip to the next section.

Level Change (Trampoline Area - First Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the trampoline area.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Other Floors (Access to Party Rooms). Skip to the next section.

Other Floors (Access to Party Rooms)

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• Steps View
  • The floors which are accessible by stairs are Ground, Mezzanine and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the Party Rooms.
• Comments View
  • These stairs are located are rear of the building, to the left of the main trampoline area.

You are on Party Rooms. Skip to the next section.

Party Rooms

• There are 5 party rooms in total throughout the venue.
• They can only be accessed via this staircase.
• Each party room has a different theme.
• All rooms have tables and chairs which can all be moved to create more space.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 78m (85yd 11in) from the accessible entrance.
  • This accessible toilet is located at the rear of the venue, to the left of the trampoline area.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 147cm x 230cm (4ft 10in x 7ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 76cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Level Change (Accessible toilet). Skip to the next section.

Level Change (Accessible toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right of the cafe area.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 90cm (2ft 11in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right of the main trampoline area.
  • The female toilet(s) is/are approximately 34m (37yd 7in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of reception.
  • The male toilet(s) is/are approximately 22m (24yd 2in) from the accessible entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are bright.

You are on Level Change (Ground Floor Standard Male Toilets). Skip to the next section.

Level Change (Ground Floor Standard Male Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the standard male toilets.
• There is/are 6 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right of the main trampoline area, at the top of the main staircase.
  • Inside the venue, there is not level access to the female toilet(s).
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the main trampoline area.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are bright.

You are on Standard Toilet(s) (Party Rooms). Skip to the next section.

Standard Toilet(s) (Party Rooms)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in each party room.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels are bright.
• Comments View
  • The toilet in the photograph is located within the pirate themed room.
  • The toilets are mostly identical throughout the party rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.