Access Guide
Opening Times
- Monday 09:00 - 13:00.
- Monday 14:00 - 17:00.
- Tuesday 09:00 - 13:00.
- Tuesday 14:00 - 17:00.
- Wednesday 09:00 - 13:00.
- Wednesday 14:00 - 17:00.
- Thursday 09:00 - 13:00.
- Thursday 14:00 - 17:00.
- Friday 09:00 - 13:00.
- Friday 14:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
View
- closed for lunch between 1300 1400.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Woodgrange Park.
- The nearest underground station is Upton Park.
- The nearest DLR station is West Ham.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Washington Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music/noise.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the venue.
- The shared toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Comments
View
- The standard toilet was out of use at the time of the survey.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.