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123 Star Lane, Canning Town, London, E16 4PZ

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Access Guide

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Introduction

  • Services / facilities within the building include the community hall (that can be divided into 3 smaller rooms) offices/ shop units and the foyer cafe.
  • Comments View
    • In addition to the community spaces, the building contains a range of office spaces.
    • These are rented out to charities and community groups.
    • The community mental health team is based in the centre.
    • Other spaces are rented by a pharmacy and a private nursery.
    • These have their own entrances directly from the street.
    • They are not covered by this survey.
    • The venue may also be open outside of the standard opening times for pre-booked events.
    • Services within the building may have different opening times.

Location

  • This venue is situated in Canning Town.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is Canning Town - Jubilee Line.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Opening times for evenings and weekends will vary according to bookings/events taking place.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
    • On street Blue Badge parking is located on the road outside the venue.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is a Blue Badge parking bay close to the building entrance.
    • There is a second bay towards the left of the building, close to the nursery entrance.
    • There is some unrestricted on-street parking in the area of the centre.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front right of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 125cm (4ft 1in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 125cm (4ft 1in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • Picture 1 shows the hall opened up to its full size.
    • Picture 2 shows the internal 'street'.
    • There is access to the lifts, stairs and toilets from this area.
    • Picture 3 shows the balcony walkway overlooking the 'street'.
    • Offices on the upper levels are accessed from these walkways.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located in the lift/ stair lobby to the left after reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • Staff need to give access to the lift/ stair lobby via reception or intercom to the service to be visited.

Eating and Drinking

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Comments View
    • The cafe was closed at time of review call, December 2016.
    • Please contact the venue for further updates to cafe opening times.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • The accessible toilet is located to the left after reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
  • Baby Change Facilities View
    • Inside the venue, there is level access to the baby change facility.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the ground floor accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
  • Comments View
    • There are additional accessible toilets on the first and second floors 5m from the lift.
    • These also have the transfer space to the left.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the park about 50 meters from the venue.