You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the community hall (that can be divided into 3 smaller rooms) offices/ shop units and the foyer cafe.

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• Comments View
  • In addition to the community spaces, the building contains a range of office spaces.
  • These are rented out to charities and community groups.
  • The community mental health team is based in the centre.
  • Other spaces are rented by a pharmacy and a private nursery.
  • These have their own entrances directly from the street.
  • They are not covered by this survey.
  • The venue may also be open outside of the standard opening times for pre-booked events.
  • Services within the building may have different opening times.

You are on Location. Skip to the next section.

Location

• This venue is situated in Canning Town.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is Canning Town - Jubilee Line.

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• Comments View
  • The venue is also close to Star Lane DLR Station.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • Opening times for evenings and weekends will vary according to bookings/events taking place.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
  • On street Blue Badge parking is located on the road outside the venue.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a Blue Badge parking bay close to the building entrance.
  • There is a second bay towards the left of the building, close to the nursery entrance.
  • There is some unrestricted on-street parking in the area of the centre.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front right of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 125cm (4ft 1in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are single width.
  • The door opening is 125cm (4ft 1in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the main entrance.
• The ramp or slope is permanent.

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• Comments View
  • There is some uneven paving outside the main entrance.

You are on Reception. Skip to the next section.

Reception

• The desk is 3m (3yd 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • Picture 1 shows the hall opened up to its full size.
  • Picture 2 shows the internal 'street'.
  • There is access to the lifts, stairs and toilets from this area.
  • Picture 3 shows the balcony walkway overlooking the 'street'.
  • Offices on the upper levels are accessed from these walkways.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the lift/ stair lobby to the left after reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • Staff need to give access to the lift/ stair lobby via reception or intercom to the service to be visited.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• There is ample room for a wheelchair user to manoeuvre.

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• Comments View
  • The cafe was closed at time of review call, December 2016.
  • Please contact the venue for further updates to cafe opening times.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 12m (13yd 4in) from the main entrance.
  • The accessible toilet is located to the left after reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 110cm (3ft 7in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the ground floor accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).
• Comments View
  • There are additional accessible toilets on the first and second floors 5m from the lift.
  • These also have the transfer space to the left.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the main internal 'street', to the left after reception.
  • The female and male toilets are 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • There are additional standard toilets on the first and second floors 4m from the lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the park about 50 meters from the venue.