You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Stratford.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Stratford.
• The nearest underground station is Stratford.

Collapse all Expand all

• Comments View
  • The nearest overground station is Stratford.
  • The nearest DLR station is Stratford.

You are on Opening Times. Skip to the next section.

Opening Times

• The hotel is staffed twenty fours hours a day.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 120cm (3ft 11in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• There is level access to the desk/counter from the entrance.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

Collapse all Expand all

• Comments View
  • There is no reception desk, they offer a portable check in service. So they can sit where ever the guests are for an easier check in.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played in the reception, bar and toilets.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar does serve food.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 3m (3yd 10in) from the main entrance.
• The distance between the floor and the lowest table is 53cm (1ft 9in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

Collapse all Expand all

• Comments View
  • Full table service is available if people require it by request.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3.
• The lift is 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Room. Skip to the next section.

Room

Collapse all Expand all

• General Information View
  • There are 108 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 108 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 6 room(s) which has / have accessible ensuite facilities.
  • There is / are 3 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 10m (10yd 2ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 205.
  • The width of the door is 85cm.
  • The height of the bed is 60cm.
  • The measurement between the bed base and floor is 25cm (10in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 90cm (2ft 11in).
  • The door opens by sliding.
  • The door weight is heavy.
  • The door does not have a lock.
  • The dimensions of the accessible ensuite are 145cm x 190cm (4ft 9in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 76cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 47cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is low.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are available from reception.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 8.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd 1ft) from the main entrance.
  • The accessible toilet is located at the rear of the bar.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 110cm (3ft 7in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located at the rear of the restaurant.
  • The female and male toilets are 25m (27yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is not generally on duty.