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Jeyes Community Centre

1 James Close, Plaistow, London, E13 9BB

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Access Guide

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Opening Times

  • Opening times do vary depending on timetabling.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Plaistow.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is Plaistow.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 146cm (4ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 220cm (7ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are low to moderate.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 09/08/2023.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played depending on the event / activity taking place.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the right side of the venue.
    • The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the garden at the back of the centre.
  • A member of staff trained in BSL skills is not normally on duty.