- The venue is situated within the centre of the area.
- This venue is situated in Plaistow.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is West Ham.
- The nearest underground station is Plaistow.
- The nearest DLR station is West Ham.
- Opening times do vary depending on timetabling.
- The venue does not have its own car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 220cm (7ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The ramp does not have handrails.
- The desk is 2m (2yd 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk does not have a lowered section.
- The lighting levels are low.
- There is not a hearing assistance system.
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
- There are not accessible toilets within this venue designated for public use.
Availability and Location of Standard Toilets
- Standard toilets are available.
Access to Standard Female and Male Toilet(s)
- The female and male toilets are located at the side of the venue.
- The female and male toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Baby Change Facilities
- Baby change facilities are not located within the venue.
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the garden at the back of the centre.
- A member of staff trained in BSL skills is not normally on duty.